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IT Support- Microsoft Premium
4 weeks ago
**Experience**: 3 to 10 years
**Location**: Chennai
**IT Support Microsoft Premium**
As a Microsoft 365 Business Premium Specialist, you will be responsible for managing and optimizing our organization’s Microsoft 365 Business Premium subscription. Your role involves ensuring seamless adoption of premium features, enhancing productivity, and providing technical support to end-users.
**Key Responsibilities**:
Subscription Management:
Administer and configure Microsoft 365 Business Premium features for up to 30 employees.
Monitor licensing compliance and ensure efficient utilization.
Premium Feature Adoption:
Educate end-users on the benefits of premium features, including:
Advanced security and compliance tools
Desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook
Technical Support:
Troubleshoot issues related to premium features.
Collaborate with IT teams to resolve any service disruptions.
Training and Documentation:
Develop training materials and conduct sessions to enhance user proficiency.
Maintain documentation on premium feature usage and best practices.
Security and Compliance:
Implement security policies and compliance measures within Microsoft 365 Business Premium.
Stay informed about updates and enhancements.
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- Microsoft Premium: 3 years (preferred)
Work Location: In person
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