Telecaller Malagala

**GOOD COMMUNICATION SKILLS (ENGLISH ,KANNADA OR ANY)**

**BASIC COMPUTER KNOWLEDGE**
- **Communication Skills**: Clear and effective communication is key. Telecallers need to articulate their thoughts clearly, listen actively, and understand the needs of the caller.
- **Empathy**: Being able to understand and empathize with the caller's situation helps build rapport and trust, which are essential for successful sales or resolving customer issues.
- **Persuasion**: Telecallers often need to persuade customers to purchase a product or service or to take a desired action. This requires the ability to highlight benefits and overcome objections gracefully.
- **Product Knowledge**: A thorough understanding of the product or service being offered is crucial. Telecallers should be able to answer questions confidently and provide accurate information.
- **Adaptability**: Telecallers interact with people from diverse backgrounds with varying needs and personalities. Being adaptable allows them to adjust their approach accordingly.
- **Resilience**: Rejection is common in telecalling. Resilience helps telecallers bounce back from rejection and maintain a positive attitude throughout the day.
- **Time Management**: Telecallers often have targets to meet within specific timeframes. Effective time management skills help them prioritize tasks and maximize productivity.
- **Problem-solving**: Telecallers encounter various challenges, such as handling irate customers or addressing technical issues. Strong problem-solving skills enable them to find solutions efficiently.
- **Confidence**: Confidence in oneself and the product or service being offered is essential for successful telecalling. It helps telecallers speak convincingly and handle objections effectively.
- **Follow-up Skills**: Following up with leads or customers is crucial for nurturing relationships and closing sales. Telecallers should have a system in place for timely and personalized follow-ups.
- **Ethics and Integrity**: Telecallers represent their company, so it's important for them to adhere to ethical standards and conduct themselves with integrity in all interactions.
- **Active Listening**: Paying attention to the caller's needs and concerns is essential for providing personalized assistance and building rapport.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person