Front Office
3 weeks ago
Job location: Raposo Resort, Near Badem Church, Badem, Assagao, Goa.
We are looking for a **male employee** only
Are you ready to embark on a career that combines hospitality and exceptional guest service? Join our team as a Front Office Associate at our beautiful resort and be the welcoming face that sets the tone for our guests' unforgettable experiences.
**Key Responsibilities**:
- **Warm Welcome**: Greet guests with a friendly and welcoming demeanor, providing a positive first impression as they arrive at the resort.
- **Check-In and Check-Out**: Efficiently handle guest check-ins and check-outs, ensuring accuracy and attentiveness to their needs.
- **Reservation Management**: Assist guests with reservations, inquiries, and changes, while maintaining up-to-date knowledge of room availability and resort amenities.
- **Information Resource**: Be a knowledgeable resource for guests, providing information on resort facilities, local attractions, and services.
- **Problem Resolution**: Address guest concerns and issues promptly and professionally, striving for swift resolutions and guest satisfaction.
- **Administrative Duties**: Complete front office administrative tasks, including guest registration, billing, and cashiering responsibilities.
- **Team Collaboration**: Work closely with fellow team members and departments to ensure seamless guest experiences.
**Qualifications**:
- Exceptional interpersonal and communication skills.
- Detail-oriented with strong organizational abilities.
- Ability to remain calm and professional in high-pressure situations.
- Willingness to work **evening shift** as needed.
**Benefits**:
- commission
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Do you have minimum job experience of 6 months?
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9325871587
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