International Chat Process/ Non Voice @ Night Shift
2 weeks ago
Responding to customers
- Identifying customer issues
- Providing solutions
- Conversing in a polite and professional manner
- Performing data entry
- Managing the communication process
- Helping isolate and resolve problems
- Responding to any inquiry about products or services
Chat support agents should have the following skills:
- Good typing skills
- Multitasking skills
- Communication skills
- Mastery of positive language
- Knowledge of the live chat features
- Empathy skills
- Care about customers' privacy
- Listening to customer feedback
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
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