Circle in Charge

Date: 2 Dec 2023- Location: Delhi, IN- Company: GMR Smart Electricity Distribution Private Limited**JOB PURPOSE**:

- Monitor the boarding gates, check-in counters and baggage reclaim Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) at DIAL through Closed Circuit Television, make manual / automated announcements and coordinate with concerned teams to take corrective action for removing congestion in the terminal as per the requirement of Airlines/ Operations.

To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities

**ORGANISATION CHART**:
**KEY ACCOUNTABILITIES**:
**Accountabilities**

**Key Performance Indicators**

1. Ensure performance, phase, SOPs are met by outsourced agencies in their identified areas of operations

2. Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies

3. Steer consumer interactions and enable quick resolutions of issues / grievances

1. Go-Live of Smart Meters as per timeline

2. Quality Checks

**EXTERNAL INTERACTIONS**:
**External - **Roles you need to interact with outside the organization to enable success in your day to day work

outsourced agencies, consumers

**INTERNAL INTERACTIONS**:
**Zonal Heads, Technicians, Stores Team**

**FINANCIAL DIMENSIONS**:

- N/A

**OTHER DIMENSIONS**:

- N/A

**EDUCATION QUALIFICATIONS**:

- B.Tech / Diploma (Electrical)

**RELEVANT EXPERIENCE**:

- 7 to 10 years of relevant experience in construction / power distribution / meter installation

**COMPETENCIES**:

- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Networking
- Personal Effectiveness
- Teamwork & Interpersonal influence
- Stakeholder Focus