Operations Executive

2 months ago


Kochi, India isbm Full time

ISBM is a reputed education institution in India. We are hiring Operations Executive with the following responsibilities
- Primarily include the Outbound, Inbound & Online Chat processes
- Inbound process: Attend to the services calls received on the Customer Care numbers
- Online Chat Process: Be available to address any query coming through online Chat mode
- Responsible for coordinating with sales team.Handling Agents and clients.
- Collaborate with the Operation team and executives to implement strategies and track the progress of campaigns.
- Good communication skill and responding to mails and queries.

Qualifications: Graduate/Post Graduate in any discipline.
Kindly let us know if you are interested for the same
Please call us at
+91 9633487230

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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