Solution Architect
1 month ago
**Who We Are**:
Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we're thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
HQ: Washington, DC
$1.5B valuation; $380M funding to date
**What we're looking for**:
We are hiring a **Solutions Architect**. You will report to the Director of Professional Services in the Arcadia Chennai office and liaison with the VP of Professional Services in the Arcadia US office. Your main tasks will include building and leading a world class, global professional services team that will help architect and deliver custom data integration and reporting solutions to Arcadia's customers. This person will be a senior leader in the Professional Services organization.
**What you'll do**:
- Key areas of responsibility:
- Design, development & implementation of custom data integration, warehousing and BI solutions for customers
- Support the Sales team by acting as a solutions consultant on customer calls
- Manage existing customer services engagements around data transformations and custom format delivery
- Ensure profitability of the solutions offerings by sourcing the most cost-effective method to build and deliver high quality customer solutions.
- Support Account Management team to cross-sell and upsell services offerings to key customer accounts
- Work with offshore teams to streamline processes, maximize output and minimize costs
- Continuous process improvement to improve efficiency and team output.
- Work cross functionally with sales, marketing, product, and operations to provide data based insights to improve the services organization
- Design & develop tools to streamline Services team processes - both internal & customer facing
**What will help you succeed**:
**Must-haves**:
- 7+ years of experience designing and deploying BI & data warehouse solutions in an enterprise SaaS organization.
- 3+ years of leadership and team management experience
- Highly organized with strong interpersonal and leadership skills.
- Strong written and verbal communication skills, ability to articulate and sell a vision internally and externally.
- Experience of managing a P&L a plus
- Experience building reporting solutions from scratch, data visualization, and a bias
- Strong knowledge of data analysis and KPI reporting Proficient in SQL Experience with ETL management and design of analytics databases from multiple input sources
- Bachelors in Computer Science or Information Systems is a plus
**Benefits**:
- Competitive compensation based on market standards
- We are working on a hybrid model with remote first policy
- Flexible Leave Policy
- Office is located in the heart of the city in case you need to step in for any purpose
- Medical Insurance (1+5 Family Members)
- Quarterly team engagement activities and rewards & recognitions
- L&D program to foster professional growth
**Eliminating carbon footprints, eliminating carbon copies.**:
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