Customer Care Executive

3 weeks ago


Delhi Delhi, India Sloshout Full time

**About Sloshout**:
Sloshout is India's #1 Party Booking Platform. It is a web platform that helps the customers find the perfect venue for their event, based on their location preference and budget. Sloshout provides deals for Restaurants, Farmhouses, Apartments as well as Banquet Halls for events. We have quickly grown to tie up with 100+ venues and have become the maximum business provider to all our venues.

**About the Job**:
**Office Location**:Connaught Place, New Delhi

**Salary Range**: Competitive as per industry standards

**Roles and Responsibilities**
- Assisting customers in understanding booking procedures, venue options, and resolving any concerns or issues they may have.
- Building rapport with customers to foster loyalty and encourage repeat business.
- Collaborating with internal teams to ensure seamless coordination and timely resolution of customer requests.
- Maintaining accurate records of customer interactions and transactions.

**Skills Required**:

- Minimum 1 year of experience in customer service or a related field.
- Proficiency in English and Hindi, with excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to empathize with customers' needs and concerns.
- Problem-solving mindset and the ability to handle challenging situations with patience and diplomacy.
- Detail-oriented with good organizational skills.

**Salary**: ₹18,000.00 - ₹24,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Application Question(s):

- Will you be comfortable coming to the office for a face-to-face interview?

Work Location: In person

Application Deadline: 20/03/2024



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