Tele Caller Executive

3 weeks ago

Pune, India Blue Ocktopus Technologies Pvt Ltd Full time

**WE ARE BLUE OCKTOPUS**

**Our Platform is used by Retailers across varied categories to reward, engage and retain their customers / channel better. The simplified data helps you to achieve your business objectives of repeat purchases, higher spends and an active transacting member base. Our proprietary loyalty, analytics and engagement tool is used by many well-known Retailers and FMCG manufacturers.**

We are headquartered in Pune.We work with brands, across industries like Jewellery, Apparels, F&B, QSR, Healthcare, and Online Retail. We are expanding in the Middle East, South East Asia & African markets.

**Job Role : Telecaller, Executive**

**Location : Pune**

**Responsibilities**

We are seeking a highly motivated and goal-oriented female Tele Caller to join our dynamic team at Blue Ocktopus. The Tele Caller will be responsible for making outbound calls to potential customers, promoting and selling our products & services and maintaining good relationships with customers.

**Key Responsibilities**:

- Make outbound calls to potential customers to promote and sell our products and services.
- Identify customer needs and recommend appropriate products and services to meet their requirements.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Follow up on leads and ensure timely conversion of leads to sales.
- Maintain a high level of knowledge of our products and services, as well as the sports industry in general.
- Handle customer inquiries and resolve customer complaints in a timely and professional manner.
- Collaborate with the sales team to achieve monthly and quarterly sales targets.
- Participate in training sessions to improve knowledge and skills related to the job.

**Qualifications**:

- High school diploma or equivalent; a bachelor's degree in sports management, marketing, or a related field is preferred.
- Proven track record of successful sales experience in a telemarketing or sales environment.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers.
- Proficient in Microsoft Office and experience working with CRM systems.
- Should be able to converse in Hindi & Marathi
- Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work independently as well as part of a team.

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales support: 2 years (required)
- tele sales: 2 years (required)
- total work: 2 years (required)

**Language**:

- Hindi (required)
- Marathi (required)

Work Location: One location

**Speak with the employer**
+91 8600148177

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