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Customer Care Executive

1 month ago

Telibandha Raipur Chhattisgarh, India The Photo Wardrobe Full time

The Photo Wardrobe is a premium destination wedding photography and filming company based in Raipur and Pune. we have been in business for the past six years and doing predominant business in the industry.

we are looking for customer relationship executives who are having
- Positive Attitude
- Good communication in English, Hindi,
- Two years of customer care experience
- **Providing Work Information**: Offering detailed information about our work, including features availability and pricing.
- **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, and payment discrepancies, with empathy and professionalism.
- **Maintaining Records**: Keeping accurate records of customer interactions, transactions, and resolutions using our CRM system.

Pay: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- total work: 2 years (required)
- Customer service: 2 years (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person