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Telecaller

1 month ago

Powai Mumbai Maharashtra, India SRJ Consultant PVT. LTD Full time

**Job description**

As a telecaller, you are responsible for handling sales over the phone. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer's requirements and demands and close the deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers.
- Suggesting solutions based on customers’ needs and requirements.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9049627117

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