Tele Caller

2 weeks ago


Thane, India Watch Your Health India Pvt Ltd Full time

Hyderabad Tele caller Job Profile:
Job description

Tele callers required with good communication in English/Hindi.

Roles and Responsibilities
- Handle Incoming calls, Leads or enquires.
- Calling & addressing enquires.
- Maintain track of Calls, Leads and enquires as per the assigned process.
- Connecting the calls to the required department and concern person to further address the query.
- Good communication & coordination skills
- Maintaining and updating complete data of the same.
- Qualification-, Any Degree
- Experience - fresher or experienced

Caller should have good communication skills (Hindi & English is must)

Primary task of telecaller would be to manage customer service desk for ILTC users, navigate customers on app explaining various features and coordinating with IL teams for query resolution

Location: IL Hyderabad office

Working hours - 09:30 a.m. to 06:30 p.m. Monday to Saturday

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)


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