Customer Relationship Executive
3 weeks ago
Setting customer expectations and revenue goals.
- Identifying customer demands and requirements.
- Developing plans to address customer-specific needs.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Planning strategies for customer care and conflict resolution.
- Cross-selling products and services to the customer.
- Advising customers on cost-effectiveness.
- Overseeing the activities of the sales team.
- Offering exceptional customer service to customers.
- Negotiating agreements with customers.
- Maintaining good relationships with customers.
- Taking feedback from customers to ensure they are satisfied with the service.
- Adhering to all the rules and regulations of the company.
- Researching the competitors and devising plans accordingly.
- Staying updated with the latest ways to retain customers.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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