Managemnet Trainee

2 weeks ago


Gurugram Haryana, India Genpact Full time

**_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._**

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**_Responsibilities_**:**_ _**

**_Make calls to customers to learn about & address their needs, complaints or other issues with product/services._**

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**_Engage in active listening with Customers, confirming or clarifying feedback information & diffusing upset customers._**

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**_Identify & escalate priority issues._**

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**_Ensures accurate & timely completion of transactions to meet or exceed client’s SLA._**

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**_Qualifications we seek in you_**:**_ _**

**_ Minimum qualifications_**

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**_Any Graduate may apply_**

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**_Relevant experience in Customer Service domain_**

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**_Demonstrated computer skills_**

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**_Solid Communication skills_**

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**_Solid customer service skills_**

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**_Excellent verbal communication, Interpersonal, Analytical Skills & highly proactive in approach_**

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Job_**_Management Trainee_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 26, 2024, 4:20:14 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_