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E-commerce Warehouse Executive

2 months ago

Ahmedabad, India Curvves Fashion Pvt Ltd Full time

**Job Purpose**:

- Managing the company's overall operations and logistics strategy in order to maximize the process efficiency and productivity, and ensure that the management of supply, demand, purchase, inbound and last-mile logistics, warehouse
- Planning and scheduling of relevant operational activities.
- Playing a crucial role in developing and maintaining good relationships with vendors and distributors.

**Operations, Stock, Fulfillment & Warehouses**
- Ensure that all operations & logistics related processes associated with each activity are adhered on month, quarter & year-end, and are executed accurately and in a timely manner.
- Ensure that all necessary processes and operations setups are in place to ensure no stock is lost in the office, stock counts are accurate and any variances are fully investigated.
- Ensure adequate stock management tools and processes are in place to enable efficient working across all platforms.

**Manage online orders and daily operations**
- Lead the Operations & Logistics team, supporting them in achieving their own objectives and solving day-to-day problems whilst adhering to corporate competencies.
- Collate finance-related data (stock levels, stock take, P&P budgets, unit economics, etc...) and disseminate to the related team to enable the completion of related tasks.
- Develop a robust Quality Control system for job-related tasks to ensure there are consistency and best practice applied across the platform, maximizing efficiency, and potential for growth.

**Customer orders & Orders Service**
- Ensure that team responds to customer orders queries in line with standards set and agreed response times.
- Explore local expectations of customer orders service and service provided by competitors and tailor responses accordingly minimizing losses and maximizing revenue.
- Compile statistics relating to customer orders service performance and produce a variety of reports to analyze data and identify key areas where improvement is required.
- Oversee payment issues and chargeback queries, ensuring that losses are recovered as required.
- Collate useful qualitative feedback from customer orders and share with other managers to assist in product development and adoption of improved practices.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- E-Commerce: 1 year (preferred)

**Speak with the employer**
+91 6355349455
Expected Start Date: 07/07/2023

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