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Operation Executive

4 months ago

Surat Gujarat, India Intstu Aspirations Full time

Job Summary:
Key Responsibilities:

- **Visa Application Management**:

- Verify the authenticity of submitted documents and ensure compliance with visa regulations.
- Coordinate with embassies, consulates, and visa processing centers to facilitate visa issuance.
- **Client Interaction**:

- Act as the primary point of contact for clients regarding visa inquiries and updates.
- Address and resolve client concerns and issues in a timely and professional manner.
- **Operational Efficiency**:

- **Compliance and Documentation**:

- Keep up-to-date with changes in visa regulations and communicate updates to clients and team members.
- Prepare and submit required reports to management and regulatory bodies.
- **Team Collaboration**:

- Work closely with other team members to ensure smooth operations and a high level of service.
- Provide training and support to junior staff members as needed.
- Participate in team meetings and contribute to continuous improvement initiatives.
- **Customer Service**:

- Deliver exceptional customer service by maintaining a professional and courteous demeanor.
- Follow up with clients to gather feedback and ensure satisfaction with the services provided.

Qualifications:

- Bachelor’s degree in Business Administration, International Relations, or a related field.
- 2-4 years of experience in visa processing, immigration services, or a related field.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy in handling documentation.
- Ability to work independently and as part of a team.

Key Competencies:

- **Detail Orientation**: Ability to handle and process large volumes of documentation accurately.
- **Communication**: Effective verbal and written communication skills.
- **Customer Focus**: Commitment to providing excellent customer service and support.
- **Problem-Solving**: Ability to resolve issues and find effective solutions.
- **Time Management**: Capability to handle multiple tasks and meet deadlines.
- **Adaptability**: Flexibility to adapt to changing regulations and client needs.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person