Client Servicing Executive

2 weeks ago


Narayan Peth Pune Maharashtra, India Virtual Element Studios Pvt Ltd Full time

About Us:
Virtual Element Studios Pvt Ltd is a leading video production company dedicated to delivering high-quality, innovative visual solutions. With a focus on creativity and client satisfaction, we offer a wide range of services including animation, video editing, virtual reality, and more. Our commitment to excellence and client-centric approach sets us apart in the industry.

Position: Client Servicing Executive

Location: Remote

Website: Virtual Element Studios Pvt Ltd

**Responsibilities**:

- **Client Communication**: Serve as the primary point of contact for clients, maintaining regular communication to understand their needs, provide updates, and address any concerns or queries.
- **Project Coordination**: Collaborate closely with internal teams (production, creative, and technical) to ensure timely delivery of projects according to client specifications and expectations.
- **Client Relationship Management**: Build and nurture strong, long-term relationships with clients, fostering trust and loyalty through attentive service and proactive problem-solving.
- **Requirements Gathering**: Work closely with clients to gather project requirements, preferences, and feedback, ensuring alignment with their vision and objectives.
- **Proposal Development**: Assist in the development of project proposals, including cost estimates, timelines, and scope of work, tailored to meet client needs and budget constraints.
- **Quality Assurance**: Conduct thorough quality checks on deliverables before presenting them to clients, ensuring accuracy, consistency, and adherence to project requirements.
- **Client Feedback**: Solicit and incorporate client feedback throughout the project lifecycle, making necessary adjustments to ensure client satisfaction and project success.
- **Upselling and Cross-Selling**: Identify opportunities for upselling and cross-selling additional services or enhancements to existing clients, maximizing revenue and client value.
- **Market Research**: Stay informed about industry trends, competitor activities, and emerging technologies in video production, providing insights and recommendations to clients as needed.

**Requirements**:

- **Experience**: Minimum 2-3 years of experience in client servicing or account management, preferably in the video production or creative industry.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to articulate ideas clearly and persuasively.
- **Client-Focused**: Strong customer service orientation, with a passion for understanding and exceeding client expectations.
- **Organizational Skills**: Exceptional organizational and multitasking abilities, with a keen attention to detail and the ability to manage multiple projects simultaneously.
- **Team Player**: Collaborative mindset with the ability to work effectively in a cross-functional team environment, fostering cooperation and mutual support.
- **Tech-Savvy**: Proficient in using project management tools, CRM software, and other digital platforms to streamline communication, project tracking, and client management processes.
- **Creativity**: A creative mindset with a genuine interest in visual storytelling and video production, capable of offering innovative solutions to clients' challenges.
- **Bachelor's Degree**: Bachelor's degree in business, marketing, communications, or a related field preferred.

**Job Types**: Full-time, Permanent

Pay: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8806579944
Expected Start Date: 16/05/2024



  • Pune, Maharashtra, India OneZeroEight Brandcomm Full time

    -Are you an enthusiastic person who loves working with clients and strategic communication? We’re looking for a skilled Client Servicing Executive to join us and provide outstanding service to our valued clients. **Experience**: 1-2 Years **Education**: BBA / MBA (Marketing) **Responsibilities**: As a Client Servicing Executive, your main role is to...


  • Sahakarnagar, Pune, Maharashtra, India Optimist Brand Design LLP Full time

    We are looking to employee an experienced client servicing executive to handle all client inquiries, concerns, and complaints professionally. The client servicing executive’s responsibilities include collaborating with the relevant departments to address client needs better, providing regular updates to higher management, and upselling company products...


  • Sahakarnagar, Pune, Maharashtra, India Optimist Brand Design LLP Full time

    We are looking to employee an experienced client servicing executive to handle all client inquiries, concerns, and complaints professionally. The client servicing executive’s responsibilities include collaborating with the relevant departments to address client needs better, providing regular updates to higher management, and upselling company products...


  • Baner, Pune, Maharashtra, India TeamEngine Full time

    Job Title: Client Servicing Executive Role Overview: As a Client Servicing Executive, you will be the primary point of contact between our agency and our clients. You will be responsible for building and maintaining strong relationships with clients, understanding their needs and objectives, and ensuring the negotiation skills, a strong understanding of...


  • Pune, Maharashtra, India MagicWorks IT Solutions Full time

    A Client Relationship Manager (CRM) plays a crucial role in a digital marketing agency by ensuring effective communication, understanding client needs, and managing client relationships. Here are some key responsibilities for a Client Relationship Manager in a digital marketing agency: **Position : Client Servicing Executive** **Experience**: 1 Year to 4...


  • Pune, India Virtual Element Studios Pvt Ltd Full time

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • Pune, India Brandband Media Full time

    **Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...


  • Aundh, Pune, Maharashtra, India First of Jan Branworks Full time

    **Company Description**: First of Jan Brandworks is a think-tank of experienced consultants, strategists, creatives, technologists, marketers, and storytellers in Pune. We are passionate about providing deep insights that positively impact businesses, creativity, and culture. Our brand philosophy, EVOKE, is built on powerful customer insights obtained from...


  • Churchgate, Mumbai, Maharashtra, India F13 Technologies Full time

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • Mumbai, Maharashtra, India VHM CONSULTANTS Full time

    Account Executive - Provide regular updates to clients on the progress of their projects and campaigns that directly affect each client - Develop open and effective channels of communication with each client that can be employed by other departments as well - Coordinate internal projects and determine the best utilization of resources to increase client...


  • Mumbai, Maharashtra, India Butterfly Brands Solution Pvt.ltd Full time

    As a Client Servicing Manager within our advertising agency, you will be responsible for building and maintaining strong relationships with our clients. Your primary goal will be to understand their advertising needs, develop effective strategies, and ensure the successful execution of planning. You will serve as the main point of contact between the agency...


  • Mumbai, Maharashtra, India Mind Frame India Full time

    Are you a seasoned professional with a knack for understanding and exceeding clients digital marketing expectations? Mind Frame India is seeking a Client Servicing Executive (CSE) to spearhead our digital marketing strategies. Join us and help our clients achieve their digital marketing goals through your expertise in project management and exceptional...


  • Sion, Mumbai, Maharashtra, India HR POWER PAK Full time

    J**ob Title: Client Servicing Executive (Travel & Events)** **Location: Sion** **Experience: 2-4 years** **Job Description**: We are looking for a Client Servicing Executive with a passion for travel and events to join our team. As a Client Servicing Executive, you will be responsible for managing client relationships, coordinating travel arrangements,...


  • Mumbai, Maharashtra, India HR POWER PAK Full time

    **Job Title: Client Servicing Executive** **Experience: 1-2 years** **Location: Kandivali** **Job Summary**: As a Client Servicing Executive, you will be responsible for maintaining and nurturing relationships with clients to ensure their satisfaction and loyalty. Your role involves serving as the primary point of contact for clients, addressing their...


  • Pune, India Knight Motion Media LLP Full time

    Meet and liaise with clients to discuss and identify their Campaign / Creatives / Advertising requirements. - Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients. - Work with agency colleagues to devise an advertising campaign that meets the client's brief and budget. - The result-oriented...


  • Mumbai, Maharashtra, India Insomniacs Full time

    Job Description: - Overview of the Job Profile **Client Servicing/ Key Accounts Executive’** Insomniacs is looking for a Key Account Executive. You will be responsible for handling the overall requirement, management, and meeting expectations for the brands. Right from managing, servicing,reporting, scaling, retaining, etc. One of the most dynamic roles...


  • Mumbai, Maharashtra, India AFTERSHOCK Full time

    **Position**: Client Servicing executive **Experience**: 2-5 years **Qualification**: Any graduate **Salary**: 15k - 60k **Location**: Sion **Job type**: Work from office **Industry preferred**: Any **Working days**: Monday - Saturday (10am - 7pm) **RESPONSIBILITIES**: - Negotiation skills when presenting clients with a contract and establishing...


  • Mumbai, Maharashtra, India INK IN CAPS MEDIA & MARKETING LLP Full time

    As a Client Service Representative, you will be responsible for managing and enhancing client relationships. You will serve as the main point of contact for our clients, ensuring their needs are met and providing solutions to any issues that may arise. Your exceptional communication skills, attention to detail, and ability to work well under pressure will be...


  • Mulund, Mumbai, Maharashtra, India Molecule Medvertising Full time

    As a client servicing executive you are needed to interact with the client on a daily basis and understand their requirements and brief the same to the creative teams to get it executed. Responsibilities and Duties 1) To prove to be an excellent link between the client and creative team. 2) To ensure high caliber of deliverables to the clients. 3) To...


  • Pune, India Circle 360 Brand Solutions Full time

    **Client Service Executive at Circle 360 Brand Solutions** **Work Ex - 1 to 3 yrs** **Salary - 25,000 to 35,000 per month** **Education Qualification - MBA- Branding & Communications or similar, Mass** **Communications.** Branding and Communications account executives come up with creative ideas for promotional campaigns and act as a liaison between an...