Voice and Non-voice Process Customer Support Remote

4 weeks ago


Chandigarh, India JBM Full time

About the role

**Responsibilities**:

- Handling inbound and outbound customer calls, addressing inquiries, resolving complaints, providing product or service information
- Calling prospects, marketing business’s products or services, generating leads and increasing sales.
- Troubleshooting software or hardware problems, providing step-by-step guidance and ensuring smooth resolution of technical queries.
- Providing customer support through chat and resolving issues in real-time.
- Carrying out paperwork and data verification, and ensuring smooth running of the back-office.
- Creating and offering training programs for BPO updating them on product knowledge, communication skills.

CONTACT HRMANAGER WHATSAPP8441936177

PBA3

Profession: #Administration_and_Office_Support

Sector: #Community_Development



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