Oracle Retail Resa 9 to 12 Years Bengaluru
2 months ago
Provides technical assistance and support for queries and issues raised by the business and other IT functions related to RMS suite of solutions in production.
- Leads in RCA sessions to ensure quick resolution of tickets or that tickets are routed to other support teams correctly Addresses and resolves incidents carrying out basic diagnostics identifying where problems can be resolved on a first-time fix basis
- Ensure tickets are logged effectively enabling best management and quick resolution
- Creates necessary Problem tickets as per the ITIL process
- Accurately logs, process and tracks incidents/requests tickets from identification through
- resolution; engages other service desk resources / vendor teams or appropriate service
- resources to resolve incidents that are beyond the scope of their ability or responsibility.
- Uses the appropriate CTI (Category/Type/Item) for logging incidents and requests.
- Monitor and identify any tickets in breach of contractual obligations, escalating where appropriate
- Creates a positive customer support experience and builds strong relationships through deep
- problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling end users with a consummately professional attitude i.e. single point of contact.
**Primary Skills**:
- Oracle retail RESA 9 - 12 years of experience
**Secondary Skills**:
- Maintains high levels of standards and maximizes speed of resolutions to improve end user satisfaction.
- Adheres to and supports organization standards, policies, and procedures.
- Maintains and protects confidentiality with regards to all aspects.
- Fosters a strong team dynamic.
- Collaborates with Service Desk, Enterprise Solutions, and other Operations Support Teams to extend the support capabilities of the Oracle RMS platform.
- Provides support expertise in establishing processes and procedures to ensure standards are followed.
- Develops and documents standard operating procedures (SOP) - KMDB, best practices and support documentation where required.
-
Retail Retek 9 to 12 Years Mumbai
1 month ago
Bengaluru, India Capgemini Full timeAs part of the Capgemini s Oracle Retail Consulting team your primary role would be to technically assist the Oracle Retail Team and get to the heart of customer issues diagnose problem areas design innovative solutions - You will actively lead small projects and contribute to unit level and organizational initiatives with an objective of providing high...
-
Retail Retek 4 to 6 Years Mumbai
1 month ago
Bengaluru, India Capgemini Full timeAs part of the Capgemini s Oracle Retail Consulting team your primary role be as a developer and would be able to get to the heart of customer issues diagnose problem areas design innovative solutions - Responsibilities You will actively contribute to unit level in the development and organizational initiatives with an objective of providing high quality...
-
Oracle Retail Rms 6 to 9 Years Bengaluru
2 months ago
Bengaluru, India Capgemini Full timePrepare technical designs based on the functional requirements - Skills Needed Very client focused with regards to service delivery Exposure to ORMS v14 v16 Worked on at least 1 implementation projects on RMS v14 v16 - Should have strong PL SQL knowledge expertise in writing stored procedures triggers functions dynamic SQLs materialized views PL SQL...
-
Oracle Retail Rms 6 to 9 Years Bengaluru
1 month ago
Bengaluru, India Capgemini Full timeVery client focused with regards to service delivery - Exposure to ORMS v14 and v16 - Worked on at least 2 implementation/support projects on RMS v14/v16 - Broad experience in foundation and transactional data. - Broad experience on integration with Store systems, WMS, Ecommerce and Financial System. - Should have designed & developed RMS related interfaces...
-
Oracle Retail Rms 6 to 9 Years Bengaluru
4 weeks ago
Bengaluru, India Capgemini Full timeVery client focused with regards to service delivery - Exposure to ORMS v14 and v16 - Worked on at least 2 implementation/support projects on RMS v14/v16 - Broad experience in foundation and transactional data. - Broad experience on integration with Store systems, WMS, Ecommerce and Financial System. - Should have designed & developed RMS related interfaces...
-
Sr. Software Engineer
2 months ago
Bengaluru, India lululemon India Tech Hub Full timeBachelors degree in computer science/engineering or equivalent5-8 years of software engineering experienceExperience designing and developing software solutionsStrong software development fundamentals including automated testing, source control, continuous integration in addition to continuous delivery and/or deployment.Excellent written and verbal...
-
Sr. Software Engineer
1 month ago
Bengaluru, Karnataka, India lululemon India Tech Hub Full timeBachelors degree in computer science/engineering or equivalent5-8 years of software engineering experienceExperience designing and developing software solutionsStrong software development fundamentals including automated testing, source control, continuous integration in addition to continuous delivery and/or deployment.Excellent written and verbal...
-
Oracle Retail Rms/siocs 4 to 12 Years Bengaluru
2 months ago
Bengaluru, India Capgemini Full timeProvides technical assistance and support for queries and issues raised by the business and other IT functions related to RMS suite of solutions in production. - Leads in RCA sessions to ensure quick resolution of tickets or that tickets are routed to other support teams correctly Addresses and resolves incidents carrying out basic diagnostics identifying...
-
Oracle Retail Dba 6-9 Yrs pan India
1 month ago
Bengaluru, India Capgemini Full time**Person should have at least 3 to 4 years hands on Oracle retail Apps dba experience Good understanding of Oracle Backoffice and Oracle Central office data modelling DB architecture All the maintenance activities associated with those POS schemas Oracle Retail Point of Sale 14 1 2 version Oracle database 12 1 0 2 standard edition based on WIN x64 bit...
-
Automic Uc4 6 to 9 Years Bengaluru
1 month ago
Bengaluru, India Capgemini Full timeRole Summary The TL Automic will be responsible for understanding the requirements from the stakeholders and convert them into needed workflows with supported documentation Primary Roles Responsibilities - Ability to create jobs workflows events and schedules as per the business requirement - Agent installation configuration and deployment activities -...
-
Solutioning Expert 9 to 12 Years Bengaluru
1 month ago
Bengaluru, India Capgemini Full timePre sales experience, customer interaction, solutioning experience. **Primary Skills** - Looking for Solutioning Expert with 9 to 12 years of experience. **Secondary Skills** - Good communication is required.
-
Training Co Ordinator 9 to 12 Years Bengaluru
1 month ago
Bengaluru, India Capgemini Full timePlanning and organizing internal resource training, identifying internal talents, training coordination, lnd, external vendor experience **Primary Skills** - Looking for 9 to 12 years of experience with 9 to 12 years of experience. **Secondary Skills** - Training co ordinator.
-
SAP CAR | 9 to 12 years | Bengaluru
3 weeks ago
Bengaluru, India Capgemini Full timeJob Description The candidate should have more than 9 to 12 years experience in SAP CAR. Engage across workstreams viz. Finance, Order to Cash, etc. for defining and testing end to end solution. Identify and manage gaps and provide solutions within the Retail stream specific to POS Sales into POS DM/CAR and outbound into SAP Retail/FMS/any other...
-
SAP CAR | 9 to 12 years | Bengaluru
3 weeks ago
Bengaluru, India Capgemini Full timeJob DescriptionThe candidate should have more than 9 to 12 years’ experience in SAP CAR.Engage across workstreams viz. Finance, Order to Cash, etc. for defining and testing end to end solution.Identify and manage gaps and provide solutions within the Retail stream specific to POS Sales into POS DM/CAR and outbound into SAP Retail/FMS/any other Legacy...
-
Exadata Dma
1 week ago
Bengaluru, India Oracle Full timeJob Title : Exadata DMA Job Location : Bengaluru/Hyderabad/ Noida/Pune/Mumbai Exp Range : 9-20 years Desirable Skills: 1. Oracle Exadata - Database Machine Administration (DMA). 2. Oracle Exadata - implementation / configuration. 3. Oracle Exadata - full stack patching. 4. Good knowledge and technical experience on ZDLRA, ILOM, Hardware/DIMM replacement...
-
Exadata DMA
1 month ago
Bengaluru, India Oracle Full timeJob Title : Exadata DMAJob Location : Bengaluru/Hyderabad/ Noida/Pune/MumbaiExp Range : 9-20 yearsDesirable Skills:1. Oracle Exadata - Database Machine Administration (DMA).2. Oracle Exadata - implementation / configuration.3. Oracle Exadata - full stack patching.4. Good knowledge and technical experience on ZDLRA, ILOM, Hardware/DIMM replacement...
-
Oracle Cloud HCM
4 weeks ago
Bengaluru, India Oracle Full timeJob Title : HCM Consultant- SupportJob Location : 3-12 yearsJob Location : Bengaluru/HyderabadPosition Overview : We are looking for HCM Consultants with strong exposure on Oracle Fusion HCM / EBS ... This is a Global customer support roleRequired Skills :- Provide subject matter expertise in Oracle HCM products (Core HR, Talent and Goal Management, Payroll,...
-
Bengaluru, India Oracle Full timeJob Title - Principal Member Of Technical Staff - Oracle Cloud Infrastructure Level - IC4 Domain - Networking or Networking Protocols domain Experience - 9+ years Location - Bangalore (Hybrid, 3 days a week from Bangalore office) Job Description Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks,...
-
Edi 9 to 12 Years Mumbai
1 month ago
Bengaluru, India Capgemini Full time5 years experience Techno functional experience in Oracle eCommerce Gateway Oracle EDI with PL SQL XML gateway interface development Functional knowledge of Oracle P0 and OM is advantageous Configure new trading partners and matain existing partners - Design and create MAPS for EDI transations sets in Gentran Visual Mapper strong knowledge with the...
-
Oracle Cloud HCM
2 months ago
Bengaluru, India Oracle Full timeJob Title : HCM Consultant- SupportJob Location : 3-12 yearsJob Location : Bengaluru/HyderabadPosition Overview : We are looking for HCM Consultants with strong exposure on Oracle Fusion HCM / EBS ... This is a Global customer support roleRequired Skills :Provide subject matter expertise in Oracle HCM products (Core HR, Talent and Goal Management, Payroll,...