Telephone Operator @sainath Hospital, Moshi

1 week ago


Pune Maharashtra, India Sainath Hospital Full time

**Responsibilities**:

- Answer incoming calls to the hospital's main telephone line promptly and professionally.
- Direct calls to the appropriate departments, patient rooms, or medical staff members.
- Assist patients, visitors, and staff with inquiries regarding hospital services, directions, visiting hours, and general information.
- Provide information about patient conditions and room numbers in accordance with hospital policies and privacy regulations.
- Transfer calls to patient rooms and communicate with nursing staff to ensure efficient and accurate connections.
- Handle emergency calls with urgency and follow established protocols for dispatching medical assistance.
- Relay messages between patients, family members, and medical staff as needed, ensuring clear and accurate communication.
- Maintain a log of incoming and outgoing calls, including details of messages and call dispositions.
- Assist with paging announcements for hospital events, emergency codes, and other important notifications.
- Collaborate with other hospital departments, such as security and patient services, to address caller needs and concerns effectively.
- Any graduate with good communication skills.
- Excellent communication skills both verbal and written with a focus on empathy and active listening.
- Ability to remain calm and composed under pressure especially during emergencies or high call volumes.
- Familiarity with medical terminology and hospital procedures preferred.
- Proficiency in using telephone switchboard systems and related software
- Strong attention to detail and accuracy in handling calls, messages, and patient information.

Interested can send CV to **hrdsainathhospital(at)gmail(dot)com**

**or walkin directly to Sainath Hospital any weekdays between 2 to 5 pm.**

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Application Question(s):

- Will you be able to join within a week?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 04/05/2024
Expected Start Date: 04/05/2024



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