Telecaller for Global Visa

6 months ago

Calicut Kerala, India AROOHA TRAVEL AND TOURISM Full time

Job Title: Telecaller - Global Visa Department

Location: Arooha Travel and Tourism

Experience: Minimum 1 year

**Responsibilities**:
Initiate outbound calls to prospective clients regarding visa inquiries, providing detailed information about visa processes, requirements, and documentation.

Collaborate with the visa processing team to coordinate appointments, schedule interviews, and expedite visa processing for clients.

Maintain accurate records of all communication with clients in the CRM system, ensuring documentation is complete and up-to-date.

Identify potential issues or concerns raised by clients and escalate them to the appropriate department for resolution.

Keep abreast of changes in visa regulations and requirements for different countries to provide accurate and up-to-date information to clients.

Achieve weekly and monthly targets for call volume, conversion rates, and customer satisfaction metrics.

Participate in training sessions and workshops to enhance product knowledge, communication skills, and customer service techniques.

Adhere to company policies and procedures, including confidentiality agreements and data protection regulations, to ensure compliance with industry standards and regulations.

Qualifications:
Minimum of 1 year of experience in a similar role, preferably in the travel and tourism industry.

Excellent communication skills in English (additional language proficiency is a plus).

Strong interpersonal skills with the ability to build rapport and establish positive relationships with clients.

Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Attention to detail and accuracy in handling client information and documentation.

Flexibility to work in shifts and adapt to changing business needs.

Positive attitude, resilience, and a customer-centric approach to problem-solving.

Knowledge of visa procedures and regulations for different countries is desirable but not mandatory.

High school diploma or equivalent; additional certification in customer service or relevant field is a plus.

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

  • Global Visa Executive

    6 months ago

    Puthiyara, Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Global Visa Executive Company: Arooha Travel and Tourism Location: Calicut Experience: 1 year required **Salary**: 25000 INR **Job Description**: **Responsibilities**: Liaise with embassies, consulates, and visa processing centers to facilitate timely visa issuance. Provide guidance and assistance to clients regarding visa requirements,...

  • Assistant Global Visa Executive

    6 months ago

    Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Global Visa Executive Company: Arooha Travel and Tourism Location: Trivandrum Experience: 1 year required **Salary**: 25000 INR **Job Description**: **Responsibilities**: Liaise with embassies, consulates, and visa processing centers to facilitate timely visa issuance. Provide guidance and assistance to clients regarding visa requirements,...

  • Visa Documentation Associate(Fresher)

    7 months ago

    Kochi, Kerala, India Global visa online Full time

    The responsibilities of a Visa documentation Associate include: 4. Liaising with relevant government agencies and consulates/embassies to facilitate visa processing. 5. Coordinating with clients to schedule visa appointments and ensure all necessary documentation is prepared for the appointment. 6. Keeping up-to-date with changes in visa regulations and...

  • Visa Documentation Associate(Fresher)

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    The responsibilities of a Visa documentation Associate include: 4. Liaising with relevant government agencies and consulates/embassies to facilitate visa processing. 5. Coordinating with clients to schedule visa appointments and ensure all necessary documentation is prepared for the appointment. 6. Keeping up-to-date with changes in visa regulations and...

  • Visa Documentation Associate(Hindi Process)

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    The responsibilities of a Visa documentation Associate include: 4. Liaising with relevant government agencies and consulates/embassies to facilitate visa processing. 5. Coordinating with clients to schedule visa appointments and ensure all necessary documentation is prepared for the appointment. 6. Keeping up-to-date with changes in visa regulations and...

  • Visa Documentation Associate

    2 months ago

    Kochi, Kerala, India Global visa online Full time

    **Advisory Services**: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters. **Requirements**: - **Fluency in Tamil (both written and spoken) is essential.**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related...

  • Global Visa Executive

    7 months ago

    Thiruvananthapuram, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Global Visa Executive Company: Arooha Travel and Tourism Location: Trivandrum Experience: 1 year required **Salary**: 25000 INR **Job Description**: **Responsibilities**: Liaise with embassies, consulates, and visa processing centers to facilitate timely visa issuance. Provide guidance and assistance to clients regarding visa requirements,...

  • Visa Documentation

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    Job Description: - **Continuous Learning**: Staying updated on changes in immigration laws, regulations, and procedures to provide accurate and up-to-date information to clients. **Requirements**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related field is preferred but not...

  • Visa Documentation Associate

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    **Advisory Services**: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters. **Requirements**: - **Fluency in Tamil (both written and spoken) is essential.**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related...

  • Visa Process Associate

    7 months ago

    Kochi, Kerala, India Global visa online Full time

    **Advisory Services**: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters. **Requirements**: - **Fluency in Tamil (both written and spoken) is essential.**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related...

  • Visa Documentation Associate

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    Job Description: - **Continuous Learning**: Staying updated on changes in immigration laws, regulations, and procedures to provide accurate and up-to-date information to clients. **Requirements**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related field is preferred but not...

  • Visa Documentation Associate

    7 months ago

    Kochi, Kerala, India Global visa online Full time

    Job Description: - **Continuous Learning**: Staying updated on changes in immigration laws, regulations, and procedures to provide accurate and up-to-date information to clients. **Requirements**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related field is preferred but not...

  • Visa Documentation Associate

    2 months ago

    Kochi, Kerala, India Global visa online Full time

    Job Description: - **Continuous Learning**: Staying updated on changes in immigration laws, regulations, and procedures to provide accurate and up-to-date information to clients. **Requirements**: - Bachelor's degree in a relevant field preferred. - Prior experience in visa documentation, immigration services, or a related field is preferred but not...

  • Visa Documentation Associate(Male)

    2 months ago

    Kochi, Kerala, India Global visa online Full time

    **Advisory Services**: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters. **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Commuter assistance Schedule: - Day shift - Fixed shift Supplemental Pay: - Performance bonus Ability to...

  • Visa Documentation Associate(Male)

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    **Advisory Services**: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters. **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Commuter assistance Schedule: - Day shift - Fixed shift Supplemental pay types: - Performance...

  • Global Visa

    1 month ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Opening in Travel and Tours Industry !!!! Position : *Global Visa -Operation Support Location -Cochin Experience : Min 1 year experience in visa sales Qualification :Any Graduates Salary 20 -25 k (Slightly Negotiable ) Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Work Location: On the road

  • Operations Associate

    7 months ago

    Kochi, Kerala, India Global visa online Full time

    An Operations Associate is responsible for overseeing and managing the visa documentation process as well as the sales operations within an organization. They ensure that all necessary visa documentation is processed accurately, efficiently, and in compliance with relevant regulations and policies. The Responsibilities: 2. Compliance: Stay updated on visa...

  • Operations Associate

    7 months ago

    Kochi, Kerala, India Global visa online Full time

    An Operations Associate is responsible for overseeing and managing the visa documentation process as well as the sales operations within an organization. They ensure that all necessary visa documentation is processed accurately, efficiently, and in compliance with relevant regulations and policies. The Responsibilities: 2. Compliance: Stay updated on visa...

  • Telesales Executive

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    We Are Seeking A Dynamic And Results-Oriented BDA To Drive The Sales Process Of Non-Immigrant Visas. As A Non-Immigrant Visa BDA, You Will Be Responsible For Selling Visa Services To Potential Customers, Answering Their Queries, And Guiding Them Through The Visa Application Process. Key Responsibilities Include: 1.Contacting Potential Customers By Phone Or...

  • Telesales Advisor

    6 months ago

    Kochi, Kerala, India Global visa online Full time

    We Are Seeking A Dynamic And Results-Oriented BDA To Drive The Sales Process Of Non-Immigrant Visas. As A Non-Immigrant Visa BDA, You Will Be Responsible For Selling Visa Services To Potential Customers, Answering Their Queries, And Guiding Them Through The Visa Application Process. Key Responsibilities Include: 1.Contacting Potential Customers By Phone Or...