Cib wholesale Kyc Operations business Analysis

3 weeks ago

Bengaluru, India JPMorgan Chase Bank, N.A. Full time

Person will be responsible for metrics reporting, regulatory submission and projects and building the culture of Continuous Improvement supporting business across Wholesale KYC. The individual will be interacting with multiple operations teams within the organization as well as on-shore business & technology teams to (re)design reporting process.

The role will involve:
BaU Metrics Generation team - responsible for generating the daily, weekly, monthly reports on time and with accuracy. Also respond to ad-hoc data requests from Operations users, Audit team, Control team, regulatory surveys and any other ad-hoc request and work closely with Technology team and Business Analysts to automate any manual steps in the reports as well as adopting newer reporting tools.

Business Analysts/ Projects - Manage, lead projects in the area of reporting, gathering requirements and performing data analytics on front-to-back office data. Also work on high risk projects related to mitigating risk and enhancing controls in the overall reporting lifecycle (right from sourcing data from strategic systems to providing insights on trends).

The ability to bridge the gap between business and technology is paramount in this role, to drive the business forward in their objectives whilst shaping truly innovative technology solutions.

**Key Responsibilities**
- Strong Project management - Managing the project end-to-end; ensuring quality output within prescribed timelines
- Communication of progress to senior management & timely escalation of issues
- Ability to present data in a user-friendly and visually compelling fashion
- Liaise with technology and operations partners globally
- Strong Controls mindset - Adherence to key control/regulatory/audit standards
- Manage diverse and demanding stakeholders in India and globally
- Manage stakeholder's expectations and prioritize work for the team
- Efficiently and accurately manage daily, weekly, monthly reporting requirements; Daily, Weekly & Monthly MIS.
- Work with huge sets of data from varied systems and stitch it together to derive meaningful information
- Gather, understand and document business requirements (BRDs, Functional Specifications, etc.) and review the work of other BAs who report to this role
- Work closely with the technology team to explain the requirements; test the solution developed by them and also perform UAT in close coordination with Operations Leads
- Interact with other Tech teams for inputs and enhancements to their systems

**Skills/ Qualifications**
- Graduate or Post-Graduate (preferred) with 10-15 years' experience in operations and reporting;
- Familiarity with a global bank's process & operational environment including management and external reporting is a must.
- Excellent Microsoft PowerPoint skills - also good to have experience in some UI tools like Qliksense
- Ability to think creatively and deliver innovative solutions
- Ability to think and act strategically
- Deal with day-to-day issues as well as planning and executing projects / initiatives
- Ensuring the team's activities support Operations in attaining its strategic goals
- Excellent attention to detail, and an ability to know when a deep-dive approach is appropriate
- Passionate about User Experience and providing delightful reporting services
- Ability to drive results through a \"hands-on\" approach
- Ability to work with Data science teams and work on futuristic models like predictive analytics, automated data quality detection, etc.
- Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
- Strong with Data analysis, data mining and system analysis
- Can operate effectively in a dynamic/ uncertain environment with tight deadlines, and can prioritize one's own work as well as team's
- Flexibility to work global hours and willing to travel globally, if needed
- Good understanding of Software Development Lifecycle & Agile methodology
- Strong analytical and problem solving skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy

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