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Call Center Agent
2 weeks ago
**Seeking a skilled and motivated Tele Caller Executive for a BPO Company in the Banking Process department. As a Tele Caller Executive in our Outsourcing/Offshoring industry, you will play a crucial role in selling financial banking products and services to prospective clients through telephone calls.**
**Position**: Telecaller (Banking Process)
**Location**: Turbhe, Nav Mumbai
**Qualification**: HSC or above
**Experience**: 0 to 4 years
**Salary**: Upto 18k
**Job Type**: Work from office
**Job Days**: 6 days
**Job Timing**: Rotational shift
**Requirements**:
- Proven experience in Banking Process in the outsourcing/offshoring industry.
- Freshers are also eligible with Excellent Communication skills in English
- Basic or Good or Excellent communication and negotiation skills in English
- Strong ability to identify and qualify potential leads.
- Proven experience in telesales or customer service, preferably in the banking or financial industry
- Excellent communication and negotiation skills, with the ability to build rapport and influence potential clients through telephone conversations
- Strong sales acumen and ability to meet and exceed sales targets
**Responsibilities**:
- Generate qualified leads through research, cold calling, and networking activities.
- Identify potential clients and understand their business needs and pain points.
- Develop and maintain a pipeline of prospects and track progress using CRM software.
- Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
- Conduct outbound telesales calls to potential clients, introducing them to our range of banking products and services
- Identify and understand client needs, and provide suitable solutions based on product knowledge and understanding of the banking industry
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (preferred)
Work Location: In person
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