Academic Counselor

1 week ago


Coimbatore Tamil Nadu, India Bluekode solutions Full time

**Job Overview**:
We are seeking a motivated and enthusiastic Telecaller to join our team. The primary responsibility of the Telecaller is to generate leads, follow up with potential clients, and provide them with relevant information about our products/services. This role requires excellent communication skills and the ability to build strong relationships with customers over the phone.

**Key Responsibilities**:

- Make outbound calls to potential customers or existing clients to generate leads and promote services.
- Handle inbound calls and respond to customer inquiries promptly and professionally.
- Maintain accurate records of customer interactions and follow-up tasks in CRM.
- Qualify leads and schedule appointments for sales representatives or other relevant departments.
- Provide customers with detailed information about the products/services offered.
- Follow up with leads, resolve queries, and encourage conversions.
- Achieve and exceed daily/weekly/monthly call and lead generation targets.
- Identify customer needs and tailor product/service offerings accordingly.
- Maintain a positive and professional attitude while interacting with clients.

**Skills & Qualifications**:

- Excellent verbal communication skills.
- Proficiency in English and Tamil.
- Previous experience in telecalling or customer support (preferred but not mandatory).
- Strong interpersonal skills and the ability to handle customer objections and inquiries effectively.
- Ability to work independently and meet sales goals.
- Good listening skills and patience.

**Educational Requirements**:

- High school diploma or equivalent.
- Bachelor’s degree in any stream (preferred).

**Compensation**:

- Competitive salary, plus performance-based incentives.

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Inside sales: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person


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