Front Desk Receptionist/customer Service
1 month ago
**Role Description**
This is a full-time on-site Receptionist cum Academic Counselor role located in Kolkata. The Receptionist cum Academic Counselor will be responsible for answering phone calls, managing front desk duties, maintaining records, providing customer service, and counseling students on course selection and career paths.
**Qualifications**
Strong Phone Etiquette and Communication skills
Experience in Receptionist duties like managing front desk and maintaining records
Clerical Skills such as maintaining and filing documents
Excellent Customer Service skills to handle student inquiries and provide counseling
Bachelor's degree in any field, preferably Education or a related field
Experience in academic counseling, teaching or related field would be a plus
Proficiency in language(s) other than English, especially Bengali
Good knowledge of government job-based exams and their eligibility criteria
**Job Types**: Full-time, Permanent
Pay: ₹8,086.00 - ₹13,499.53 per month
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- South Twenty Four Parganas, West Bengal (required)
Ability to Relocate:
- South Twenty Four Parganas, West Bengal: Relocate before starting work (required)
Work Location: In person
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