Branch Service In-charge

3 weeks ago

Cannanore, India ealamiun Full time

Branch Service In-charge

LOCATION : Kannur

SALARY : 18K TO 23K

**Job Description**:
1. Daily update, order and maintain the minimum level inventory of required

spares.

2. Monitor and update the attendance in Muster Roll on daily basis for all

branch Service Engineers

3. Coordinate with Service Technician to enable the branch to achieve the

service and collection targets every month.

4. Strive to achieve Service Level Policy for all the registered complaints.

5. Ensure sending back the replaced spares to HO periodically on time.

6. Obtain feedback for specific complaints from customers to ensure customer

happiness.

7. Effectively manage product exchanges and ensure proper accounting.

8. Monitor and ensure Service Technicians obtain feedback for specific

complaints from customers.

9. To ensure happy calls to all customers in the assigned area.

10. Ensure maintenance and hygiene in the branch premises.

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Kannur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Total: 4 years (preferred)
- Home Appliance industry: 1 year (preferred)
- Technical: 1 year (preferred)
- Electronics field: 2 years (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Willingness to travel:

- 25% (preferred)

**Speak with the employer**
+91 8089285514

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