Call Center Representative

**KMCT Group of Institutions** **Call Centre Executive** Duties and Responsibilities: - Essential computer knowledge - Excellent interpersonal communication skills - High level of professionalism - Strong problem solving abilities - Answer incoming phone calls of Institutional customers and take appropriate action for each call - Maintain Institutional...

l Determine the requirement of the caller and handle calls effectively. Follow communication scripts while handling different topics. l Update job knowledge by participating in training. Identify the learning needs and discuss with the Team Manager. l Answer inquiries by researching, locating, and providing information. l Resolve problems by clarifying...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

We are seeking a highly motivated and enthusiastic Telecaller to join our dynamic team. As a Telecaller, you will be responsible for making outbound calls to potential clients to generate leads, convert sales **Responsibilities**: - Making outbound calls to potential clients - Maintaining a high level of professionalism and customer service - Generating...

1) Listen to recorded customer calls to assess the quality of interactions. 2)Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. 3)Identify areas of improvement and provide clear and actionable feedback. 4)Collaborate with team leads and managers to develop...

Contact no: 7356444771 **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift Supplemental pay types: - Commission pay Travel requirement: - No travel Ability to commute/relocate: - Kozhikode, Kerala: Reliably commute or planning to relocate before...

**Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Monday to Friday Shift: - Day shift Supplemental pay types: - Commission pay Travel requirement: - No travel Ability to commute/relocate: - Kozhikode, Kerala: Reliably commute or planning to relocate before starting work...

Gender : Male Only Location : Kozhikode Qualification : Plus Two/ Graduate Experience : Minimum 1 Year experience in Tele calling (Insurance & Credit Card) Working Hour : 1.30 Pm to 10.30 Pm **Job Types**: Full-time, Permanent Pay: From ₹13,000.00 per month **Benefits**: - Food provided - Provident Fund Supplemental pay types: - Yearly...

Our growing retail business seeks an experienced, motivated Sales Representative to greet customers, help them find what they need and upsell new products. We’re looking for a professional who can quickly absorb and retain product knowledge. Sale experience in Hardware shops, FMCG, or any other related sectors. And looking for a video presenter who is...

For Sales Freshers/ Experience can apply Openings at: Ernamkulam (Accommodation Facility available) Calicut Permabra Day range: - Monday to Friday - Weekend availability Shift: - Day shift - Evening shift **Experience**: - Cold calling: 1 year (preferred) - total work: 1 year (preferred) - Sales: 1 year (preferred) - sales representative: 1 year...

Handling Outbound Calls. - Prior experience in Customer Service industry will be an added advantage. - Should be open to work in Rotational Shift and Rotational off. - Share Your resume towards +91-XXXXXXXXXX **Salary**: ₹9,367.87 - ₹24,759.89 per month Schedule: - Morning shift Ability to commute/relocate: - Kozhikode, Kerala: Reliably commute or...

**Job profile - Sales Representative (IC role)** **Experience** - 2-5 Years **Location**: - Calicut/ Payyannur **Qualification**: - Graduate **Roles & Responsibilities-** - Generating leads and meeting or exceeding sales goals. - Negotiating all contracts with prospective clients. - Helping determine pricing schedules for quotes, promotions, and...

**Job Title**: Brand Champ / Sales Consultant **Job Holders Name**: - XYZ_ **Department**: Sales **Position Type**: Full-time **Reporting To**: Sales Manager **Responsible on absence**: Sales Consultant (Web-Tele) / Sales Consultant **Primary Responsibilities** - **Brand Related Communication**: - Communicate all brand related stories to customers as...

1) Listen to recorded customer calls to assess the quality of interactions. 2)Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. 3)Identify areas of improvement and provide clear and actionable feedback. 4)Collaborate with team leads and managers to develop...

Job Responsibilities (Listed as below) 100 call per day with 2 more PQL. Fluency in English (preferred) Calling existing and potential customers to persuade them to purchase company services and products. Timely and accurately recording details of customer incoming call under different categories namely enquiries, status calls, complaints and...

Greetings from 18 Steps Consultants !! **ROLE AND RESPONSIBILITIES** Will be attending inbound as well as outbound calls. Will be handling customer queries as well as address issues of employees facing many. Should be cordial and well mannered while handling complaints or issues. Willl escalalte any issues which are unable to handle. Must be smart and...

**Key Role**: A role that assists admission officers in all admission-related activities. Responsible for actively promoting and marketing the institute and presenting a positive image of the institute and its activities both within and outside the branch’s geography by visiting schools, colleges, educational events & other special persons in the education...

Counseling of new students - Lead the sales process, establish contact, call, and meet prospective students. - Be the first point of contact for all sales-related queries and communication. - Explain course details to students/parents - Provide guidance to students and parents on career decisions. - Give a presentation to prospective clients in the education...

Counseling of new students - Lead the sales process, establish contact, call, and meet prospective students. - Be the first point of contact for all sales-related queries and communication. - Explain course details to students/parents - Provide guidance to students and parents on career decisions. - Give a presentation to prospective clients in the education...

We are looking for someone who loves working with customers and is ready to make a great impact through sales achievements. Your role to play within our team: You will transform every opportunity in to a success, you will demonstrate great values, be adept at identifying our student’s needs, building trust and offering solutions that make students happy,...