Restaurant Receptionist

5 months ago


Noida, India Wednesday Brand Solution Full time

**Guest Greeting**: Warmly welcome guests as they enter the restaurant, providing a friendly and inviting atmosphere from the moment they arrive.

**Reservation Management**: Efficiently manage reservations, both over the phone and through online platforms, ensuring accurate booking details and accommodating special requests.

**Seating Coordination**: Organize the seating arrangements to optimize table turnover and provide guests with comfortable and appropriate seating options based on their preferences and group size.

**Customer Assistance**: Offer information about the restaurant's offerings, including menus, daily specials, and any events or promotions, assisting guests in making informed dining choices.

**Check-in and Check-out**: Attend to guests during their arrival and departure, ensuring a smooth process for confirming reservations, taking coats, providing menus, and handling bill settlements.

**Phone Etiquette**: Handle incoming calls professionally, addressing inquiries, taking reservations, and providing accurate information about the restaurant's services and policies.

**Guest Experience Enhancement**: Proactively identify opportunities to enhance the overall guest experience by recognizing and addressing potential issues, and relaying feedback to the appropriate teams for continuous improvement.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (preferred)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (preferred)

**Speak with the employer**
+91 8882232131