Restaurant Receptionist
5 months ago
**Guest Greeting**: Warmly welcome guests as they enter the restaurant, providing a friendly and inviting atmosphere from the moment they arrive.
**Reservation Management**: Efficiently manage reservations, both over the phone and through online platforms, ensuring accurate booking details and accommodating special requests.
**Seating Coordination**: Organize the seating arrangements to optimize table turnover and provide guests with comfortable and appropriate seating options based on their preferences and group size.
**Customer Assistance**: Offer information about the restaurant's offerings, including menus, daily specials, and any events or promotions, assisting guests in making informed dining choices.
**Check-in and Check-out**: Attend to guests during their arrival and departure, ensuring a smooth process for confirming reservations, taking coats, providing menus, and handling bill settlements.
**Phone Etiquette**: Handle incoming calls professionally, addressing inquiries, taking reservations, and providing accurate information about the restaurant's services and policies.
**Guest Experience Enhancement**: Proactively identify opportunities to enhance the overall guest experience by recognizing and addressing potential issues, and relaying feedback to the appropriate teams for continuous improvement.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (preferred)
Ability to Relocate:
- Noida, Uttar Pradesh: Relocate before starting work (preferred)
**Speak with the employer**
+91 8882232131