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Receptionist

4 weeks ago

Mumbai Maharashtra, India HR POWER PAK Full time

**Job Title**: Receptionist

**Department**: Administration

**Location**: Grant road

**Employment Type**: Full-Time

**Job Summary**

**Key Responsibilities**
- **Front Desk Management**:

- Greet and welcome visitors in a warm and professional manner.
- Answer, screen, and forward incoming phone calls using a multi-line phone system.
- Manage the reception area to ensure it is tidy, organized, and presentable at all times.
- **Communication**:

- Handle incoming and outgoing mail and packages.
- Relay messages accurately to the appropriate staff members.
- Assist with internal and external communications as needed.
- **Administrative Support**:

- Schedule and coordinate appointments, meetings, and conference rooms.
- Maintain and update office directories and contact lists.
- Perform data entry tasks and maintain accurate records.
- **Visitor Management**:

- Issue visitor badges and ensure compliance with security protocols.
- Maintain a log of all visitors and ensure they are directed to the appropriate personnel.
- **Office Supplies and Maintenance**:

- Monitor and manage office supply inventory; reorder when necessary.
- Coordinate with vendors and service providers for office maintenance and repairs.
- **Support Functions**:

- Assist with basic bookkeeping tasks, such as processing invoices and expense reports.
- Provide support to other departments as required, including handling special projects or tasks.
- **Customer Service**:

- Address and resolve visitor or client inquiries promptly and professionally.
- Ensure a high level of customer satisfaction through excellent service.

**Qualifications**
- **Education**: High school diploma or equivalent; additional certification in Office Administration is a plus.
- **Experience**:

- 1-2 years of experience in a receptionist or customer service role.
- Previous experience in an office environment is preferred.
- **Technical Skills**:

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with phone systems, scheduling software, and office equipment (e.g., printers, fax machines).
- **Soft Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional demeanor and a positive attitude.
- Ability to handle sensitive information with confidentiality.
- Problem-solving skills and the ability to think proactively.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person