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Customer Care Executive
3 months ago
Greetings for the day
Uniconnect Sim Pvt Ltd. offers you an opportunity to join as a Customer Care Executive - Sales with the organization.
Location: GIFT City, Gandhinagar
Experience: 1 - 5 years (Minimum 1 year of experience in outbound voice process)
**Salary**: 24,000 - 28,000 per month (based on last drawn salary)
**Job Description**:
- Managing inbound & outbound voice process and customer service inquiry.
- Need to support for new customer registrations
- Managing leads/customers via click to call & references.
- Converting the leads into customers.
Require Skill:
- Inbound & Outbound customer service experience
- Strong phone etiquettes and active listening skills
- Communicate clearly to resolve queries within defined SLA’s.
- Usage of the positive language across interactions.
Qualification: HSC/Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday)
Working Hours: 2:00 pm to 11:00 pm
Language: English (mandatory) / Gujarati (added advantage/optional).
**Salary**: ₹24,000.00 - ₹28,000.00 per month
**Benefits**:
- Internet reimbursement
Schedule:
- UK shift
Ability to commute/relocate:
- Gandhinagar, Gandhinagar - 382355, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Outbound sales: 1 year (preferred)
- Total Work: 2 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)