Claims Representative

**About Us**:
At P&C Insurance Services, we are committed to providing exceptional insurance services to our clients. Our team of dedicated professionals works together to ensure that our customers receive the support they need when filing claims. We value integrity, teamwork, and a customer-first approach.

**Position Overview**:
We are seeking a detail-oriented and customer-focused Claims Representative to join our dynamic team. In this role, you will be responsible for managing the claims process from initial filing to resolution, ensuring a seamless experience for our clients. You will act as the primary point of contact for policyholders, providing guidance and support throughout the claims journey.

**Key Responsibilities**:

- **Claims Management**: Review and process insurance claims, ensuring compliance with company policies and state regulations.
- **Customer Interaction**: Serve as the main point of contact for claimants, addressing inquiries and providing updates on the status of their claims.
- **Documentation**: Collect and verify necessary documentation to support claims, including incident reports, photos, and medical records.
- **Investigation**: Conduct thorough investigations into claims, including reviewing policies, interviewing relevant parties, and collaborating with adjusters as needed.
- **Communication**: Communicate effectively with clients, vendors, and internal departments to facilitate timely and accurate claims resolution.
- **Problem Solving**: Identify and resolve issues or discrepancies that may arise during the claims process, working towards a satisfactory outcome for all parties involved.
- **Reporting**: Maintain accurate records of claims activities and prepare reports for management as needed.
- **Compliance**: Ensure all claims are processed in accordance with regulatory requirements and company policies.

**Qualifications**:

- Bachelor’s degree in Business Administration, Finance, or a related field preferred.
- Previous experience in claims processing or customer service in the insurance industry is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and claims management software.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Microsoft Office: 1 year (required)
- Analysis skills: 1 year (required)
- Organizational skills: 1 year (required)

Work Location: In person