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Voice Process

2 months ago

Nashik Maharashtra, India STAFF INN RECRUITERS Full time

**Job Title**: Voice Process Executive

We are looking for skilled individuals to join our team as Work From Home Voice Process Executives. This role involves handling customer inquiries and providing excellent service over the phone.

**Responsibilities**:

- Handle inbound and outbound customer calls professionally and efficiently.
- Address customer inquiries, resolve issues, and provide solutions.
- Follow communication scripts and procedures.
- Maintain accurate records of customer interactions and transactions.
- Meet performance targets for call quality, productivity, and customer satisfaction.
- Collaborate with team members and supervisors to improve processes and achieve goals.

**Requirements**:

- 1-2 years of experience in a similar role.
- Excellent communication skills, both verbal and written.
- Ability to work independently and efficiently from a remote location.
- Comfortable working night shifts.
- Strong problem-solving skills and customer service orientation.
- Basic computer skills and familiarity with CRM systems.
- High school diploma or equivalent.

**Job Type**: Full-time
**Salary**: ₹15,000.00 - ₹20,000.00 per month plus incentives
**Work Schedule**: Night shift
**Location: Work from Home**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8600184685

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