E-commerce Executive

3 weeks ago


Faridabad, India Clutches and Mores Full time

Job Title: Ecommerce Website Operations Executive (Entry-Level)

We are seeking a motivated and hardworking individual to join our team as an Entry-Level Ecommerce Website Operations Manager. You will be responsible for making product entries to our ecommerce website, managing shipping orders, ensuring timely delivery of products, and handling customer queries on Instagram.

**Responsibilities**:

- Make product entries to the ecommerce website
- Manage shipping orders and ensure timely delivery
- Communicate with customers regarding order status and delivery
- Handle customer complaints and returns in a timely and professional manner
- Respond to customer queries on Instagram in a professional and timely manner
- Ensure accurate inventory management
- Monitor website performance and identify areas for improvement
- Collaborate with team members to develop and implement new strategies to improve website performance and customer satisfaction

**Requirements**:

- High school diploma or equivalent
- Proficient in computer operations, including knowledge of common ecommerce platforms
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Strong communication and problem-solving skills
- Ability to work independently as well as in a team environment

While prior experience is not required, a positive attitude and willingness to learn is essential.

If you are interested in this opportunity and believe you would be a good fit, please consider applying. We look forward to hearing from you.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Bonus pay

Travel requirement:

- No travel

Ability to commute/relocate:

- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (preferred)


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