Operation Executive

3 weeks ago


Delhi, India SneakInn Full time

**JOB DESCRIPTION**

Sneakinn, founded in 2020 is India’s OG sneaker laundry dedicated to restoring hype sneakers. Cleaning & restoration of sneakers, luxury handbags & all other kind of footwear are the main services offered by Sneakinn. At Sneakinn, only the finest techniques and products are used to provide a bespoke service for our customer’s high-grade collection.

**Position
- Operations Executive**

Looking for individuals with innate customer service skills who can take responsibilities of operations and give an extraordinary support to stakeholders

**Key Responsibilities**:

- Updating customers with order updates.
- Reconciliation of old orders and getting them delivered
- Helping inhouse riders at the time of dispatch and with issues faced at the time of delivery.
- Getting approvals from customers for dispatch of articles.
- Upselling services.
- Ensure deliveries with the commitment given at the time of update.

**Key Attributes include-**
- Strong communication skills, proficiency to perform in a flexible work environment & indefatigable approach towards work.

**Required skills**:

- 1-3 years’ experience in quality and/or retail of leather accessories and/or shoes.
- Knowledge of luxury fashion brands, high fashion, handbags, footwear and other leather accessories.
- Good aptitude skills, managing new customer queries.
- Team management.
- Knowledge of leather color, material and finish.

**Other details-**
- Job location: Ghitorni, New Delhi
- Salary: Negotiable
- Company name: One24 Services LLP
- Brand: Sneakinn

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)
- Health insurance



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