![IntouchCX](https://media.trabajo.org/img/noimg.jpg)
Customer Support Representative Non Voice Gaming
3 weeks ago
Bangalore Work location:
Contact Person : Rani.K (HR)
Contact Number : 8147091041
**THE ROLE: Customer Service Associate - Non-Voice**
**About Intouchcx**
Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
**About the Job**
Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you We’re looking for a Customer Service Associate
**As a Customer Service Associate - Non-Voice, You Will**
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
**As a Customer Service Associate - Non-Voice, You Have**
- Fluency in written English
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis
**Benefits of working as a Customer Service - Non-Voice**:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance
**Salary**: Up to ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Speak with the employer**
+91 8147091041
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