Service Advisor

2 months ago

Bharuch, India Nanavati Toyota Full time

Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Implements aggressive marketing plan to increase body shop business.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Gives fair estimates on costs and time required for body work.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Checks quality of completed work.
- Handles customer complaints immediately and according to dealership's guidelines.
- Prepares final billing for completed repair orders.
- Ensures that the work areas and customer waiting area are kept clean.

*
- Attends managers meetings.
- Maintains professional appearance.
- Other tasks as assigned.

**Salary**: ₹10,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bharuch, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Automotive service: 1 year (preferred)

**Speak with the employer**
+91 9662529312

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