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Operations Executive

2 months ago

Nashik, India Defacto Technologies Pvt Ltd Full time

**What is Defacto Technologies?**

Wondering what Defacto means? How about we let google help you with that Founded in 2016 in the wine capital of India; we are a product-driven company. We Buidl (No that's not a typo), Operate and Market our own products. Being the visionaries that we are, we chose to be in the Crypto Space. Our strategy focuses on providing unprecedented support and innovative products for all our global user base. We are solely a fintech product-based company wherein we build and develop our own line of products and currently operate primarily in the Cryptocurrency and Blockchain space.
- **Visit us at-**_

**What is in it for you?**

Working in a hyper-growth community of young, adventurous, and enthusiastic minds who passionately own and love what they do will be an excellent spot. You'll have absolute freedom to pursue your objectives without constraints, and you'll get a front-row seat to the cryptocurrency revolution while we make history.

**What will you do**:

- Complete KYC onboarding for new and pre-existing customer by reviewing client documentation and various backend tasks.
- Ensure customers classified in line with required policy standards and industry regulations.
- Communicate issues to customers and help them solve the relevant queries/ tickets while following protocols.
- Oversee day-to-day cryptocurrency operations.
- Identify & manage initiatives to improve operational processes and reduce operational risks.
- Monitor operational and risk metrics and escalate potential issues or anomalies.
- Support new crypto initiatives from an operational, risk, and compliance perspective.
- Partner with our customer experience and content teams to continuously improve crypto related customer communications.

**Requirements**:

- 2+ years experience in Finance Operations Management.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to act with integrity, professionalism, and confidentiality.
- Good command of the English language.

**We're looking for someone who believes anything is possible.**
**Someone who won't say, "That can't be done".**
**Someone who believes it's just a matter of figuring it out.**
**Let's build the next Unicorn together**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of Financial Services experience do you currently have?
- Have you completed your Educational Degree in the Finance specialization?
- Do you know what Cryptocurrency is?
- How many years of work experience do you have with Microsoft Suites?
- What is your level of proficiency in English?
- We must fill this position urgently. Can you start immediately?

**Experience**:

- Operations: 2 years (required)

**Speak with the employer**
+91 9999999999
Application Deadline: 23/04/2023

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