Housekeeping Supervisor

7 months ago


Pune Maharashtra, India Concept Hospitality Pvt. Ltd. Full time

Planning scheduling and adhering to the planned schedule

Maintaining adequate Guests supplies and cleaning supplies

Verifying filled worksheets (A.M, P.M, Mini bar)

Planing conducting training programs and formatting the same in the training cards

Receiving and maintaining of stock for linens and uniforms

Issuing of Gate pass issue for linen and uniform

Making of the snag list of newly taken areas weekly, checking of the job complete

Monitoring spring cleaning schedules

Ensures maintenance, hygiene and cleanliness of Guest rooms, Guest corridors, service corridors, service corridors, public areas, gardens, exterior of the Hotel, service slides and back of the house areas in accordance with hotel standards

Controls of floor master keys

Prepares duty roaster for the staff

Ensures that Room attendants, Housemen are properly groomed

Monitors the progress and is responsible for daily maintenance of rooms and public areas

Personally checks on readiness of rooms blocked for VIPs

Monitors consumption of Guest supplies to reduce wastage

Prepares and monitors periodic cleaning schedules

Recommends changes in systems and procedure in the department to increase efficiency

Responsible for carpet crew, upholstery and tailors

Meets and interacts with Guests, special VIPs, long stay, ill Guests, etc

Leave register maintenance

Ensures constant on-the-job training and facilitates class room training for subordinate

Counsels subordinates in work related matters

Maintains adequate stock of items

Co-ordinates with the control desk regarding cleaning of departure rooms VIP rooms and un repair rooms

Evenly allocates the work

Monitors Workload and shifting whenever necessary

Adopts the cleaning methods

Proper follow up of all maintenance work

Ensures thorough daily checking that public areas are not misused by staff or outsiders

Monitors consumption of Guest supplies to reduce wastage

Ensuring that rooms are checked on time for preparing proper mini bar consumption

Ensuring that maintenance given are followed up

Making report on mini bar placement for the day

Ensuring that the mini bar procedures laid down for the department, as well as the various coordinating departments are followed

Briefing so as to keep the staff up to date about the day to day activity of the Housekeeping and other coordinating department

Meeting the guest on regular basis, so as to ensure that Housekeeping to provides the highest level service of service and commitment to Guests

Informing the Lobby Manager and security about the about the day activities

To maintain and update training cards

**Qualifications**:
Hotel Management



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