Telemarketer

2 months ago


Jaipur Rajasthan, India Aniar placement services Full time

Telecaller/Telemarketer

**Position Overview**:
Telecallers or telemarketers play a pivotal role in marketing and sales efforts by contacting potential customers via telephone to promote products, services, or campaigns. They engage with customers, build rapport, and aim to persuade them to purchase goods or services or take a desired action.

**Responsibilities**:

- Cold calling prospective customers using a provided database or leads list.
- Introducing company products or services to potential customers.
- Understanding customer needs, concerns, and objections and addressing them effectively.
- Presenting product features and benefits in a compelling manner.
- Achieving set sales targets and goals within specified timeframes.
- Following up on leads and inquiries generated through marketing campaigns.
- Recording customer details, interactions, and sales information accurately in the CRM system.
- Providing information on pricing, availability, and product specifications.
- Closing sales and processing orders over the phone.
- Resolving customer complaints or issues promptly and professionally.
- Keeping up-to-date with product knowledge, industry trends, and competitor offerings.
- Collaborating with the sales team to ensure alignment with company objectives.
- Adhering to scripts or guidelines provided by the company for consistent messaging.
- Maintaining a positive attitude and professional demeanor during all interactions.
- Participating in training sessions or workshops to enhance sales skills and knowledge.

**Requirements**:

- High school diploma or equivalent; additional education or training in sales or communication is a plus.
- Proven experience as a telecaller, telemarketer, or similar sales role.
- Excellent communication and interpersonal skills.
- Ability to engage customers effectively over the phone.
- Strong negotiation and persuasion skills.
- Goal-oriented with a focus on achieving targets.
- Familiarity with CRM systems and basic computer proficiency.
- Resilience to handle rejection and objections.
- Time management and organizational skills.
- Flexibility to adapt to changing priorities and tasks.
- Ethical conduct and adherence to company policies and regulations.
- Willingness to work flexible hours, including evenings and weekends if required.

This job description outlines the typical duties and qualifications for telecallers or telemarketers. However, specific requirements and responsibilities may vary depending on the company and industry.
- fresher or Exp both can apply

**Job Types**: Full-time, Permanent

**Salary**: ₹8,086.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8529932966



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