International/domestic Bpo Jobs for Freshers/exp

3 weeks ago


Bengaluru, India wroots global Full time

We are looking for an Experience Customer Service Executive for international and domestic voice and non-voice processes

In this role, you will be expected to have excellent communication skills and a strong ability to problem-solve and think on your feet. You should be comfortable working in a fast-paced environment and be able to handle multiple tasks and priorities at once.

Additional responsibilities may include:

- Maintaining detailed records of customer interactions and transactions
- Resolving customer issues and complaints in a professional and satisfactory manner
- Identifying and escalating more complex issues to the appropriate team or manager
- Providing product and service information to customers
- Upselling and cross-selling products and services as appropriate

**Job Type**: Regular / Permanent

**Salary**: ₹300,000.00 - ₹800,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Expected Start Date: 23/01/2023



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