Front Desk Associate

2 weeks ago


Varanasi, India MSS Maadhyam Staffing Solutions Pvt Ltd Full time

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
- Answer guest calls and record details of each conversation for future follow-up
- Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
- Report any accidents or injuries to senior management staff immediately
- Have knowledge about IDS Software
- Have Hotel experience or have done BHM Course

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Varanasi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)


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