Servicenow QA

3 weeks ago

Delhi, India Iron Systems Full time

**Date Posted**:

- 3/30/2023

**Job Function**:

- Software Development

**Location**:

- delhi DL - IND

**Offered Salary**:

- Competitive

Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.**Job Title: Serivcenow QA**

**Job Location: India Remote**

**Responsibilities**:

- Work with the development team to design, develop, implement, and maintain test automation framework that serves multiple project needs using ServiceNow Automated Testing Framework and write test scripts using the ServiceNow best practice guidelines
- Review test scripts from federated development teams for coverage, completeness, and best practice compliance
- Execute the complete automation test suite on demand or before every major release and communicate the test results to the stakeholders
- Perform functional QA, support UAT and communicate status, defects, and progress clearly and consistently. Create or update reports with status as needed
- Participate in sprint planning and work with the delivery team to identify risks/impacts in the system to be tested

**Requirements**:

- Extensive experience (3+ years) with ServiceNow ATF that includes automation of test cases for the following modules: CMDB, Incident/Problem Management, Service Request/Catalog, Change Management, CSM and IRM
- Experience in Testing at least couple of ServiceNow implementations including during an upgrade
- Experience testing in an iterative, continuous integration environment
- 2 or more years of solid, demonstrable experience in one or more programming or scripting languages, preferably JavaScript
- Experience with Selenium and/or Leapwork for automated testing is an advantage
- At least 1 year of experience working in an agile development environment (i. e., scrum, kanban, etc. )
- Strong ITIL V3 knowledge (Minimum ITIL foundation certification preferred)
- Strong interpersonal communication skills are essential.
- Ability to multi-task in a fast-paced high-performance environment collaborating with multiple teams.
- Proven ability to maintain a professional demeanor and customer focus when handling complex issues
- Excellent written communication

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