Restaurant Captain
2 weeks ago
As a Restaurant Captain, you will play a pivotal role in ensuring a seamless dining experience for our guests. You will lead the front-of-house team, including servers, hosts/hostesses, and bussers, to deliver exceptional customer service while maintaining the highest standards of quality and efficiency. Your responsibilities will include supervising daily operations, assisting in staff training, and contributing to maintaining a positive and welcoming atmosphere in the restaurant.
**Key Responsibilities**:
**Guest Service**:Greet and seat guests in a friendly and courteous manner.
Take guest orders, answer questions about the menu, and provide recommendations.
Ensure that guest orders are accurate and delivered promptly.
Address and resolve guest concerns and complaints in a professional manner.
**Team Leadership**:Supervise and coordinate the work of servers, hosts/hostesses, and bussers during shifts.
Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge.
Delegate tasks and responsibilities efficiently among team members.
Monitor staff performance, provide feedback, and address performance issues as needed.
**Service Standards**:Maintain a high level of service quality and consistency throughout the restaurant.
Ensure that all team members adhere to established service standards and procedures.
Lead by example in delivering exceptional service and upholding company values.
**Inventory and Order Management**:Assist in managing inventory levels for front-of-house supplies, such as linens, tableware, and condiments.
Communicate with kitchen and bar staff to ensure smooth coordination of orders and timely service.
**Table Maintenance**:Oversee table setup, cleanliness, and overall restaurant ambiance.
Monitor and manage table turnover to maximize restaurant capacity.
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8794117126
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