Operations Executive
7 months ago
**Coordinate and manage the end-to-end operational activities related to NVOCC shipments, including documentation, booking, cargo handling, and delivery.**
**Liaise with various stakeholders, including slot operators, agents, freight forwarders, and customers, to ensure smooth and timely execution of shipments.**
**Prepare and process shipping documentation, including bills of lading or Delivery order and other required documents.**
**Communicate with customers to provide shipment updates, resolve inquiries, and address any operational issues that may arise.**
**Collaborate with internal teams, such as sales, customer service, and finance, to ensure seamless coordination and customer satisfaction.**
**Coordinate with customers and ensure timely pickup of containers and delivery.**
**Monitor and track shipment statuses using the company's online systems and tools, and provide regular updates to customers and stakeholders.**
**Handle and resolve operational issues, such as delays, damages, and claims, in a timely and effective manner.**
**Maintain accurate and up-to-date records of shipments, documentation, and customer interactions.**
**Stay informed about industry regulations, shipping trends, and best practices to ensure compliance and optimize operational processes.Requirements**:
**70% and above scores in 10th and 12th academic years.**
**Bachelor's degree in any field.**
**Proven experience in operations, preferably within the NVOCC industry or a related logistics and shipping field.**
**Sound knowledge of logistics and shipping processes, including NVOCC operations, documentation, and cargo handling.**
**Strong attention to detail and the ability to work accurately in a fast-paced environment.**
**Excellent organizational and time management skills to prioritize tasks and meet deadlines.**
**Effective problem-solving skills with the ability to think critically and make quick decisions under pressure.**
**Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.**
**Fluency in English and local language(s) is required.**
**Salary**: From ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- New Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 7738009061
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