Sales Support Executive
6 months ago
**Job Purpose**
The primary job role is to provide sales/administrative support to the sales staff and ensuring that the database in CRM is up-to-date.
**Responsibilities**
a. Sales Order Processing
b. License File Generation
c. Check leads and info mailbox
1. Convert incoming download request to leads and assign them to relevant sales staff
2. Follow-up leads by a telephone call. If need be, organise to send OnDemand access details to the prospect
d. Create the WUP calculation worksheet 60 days before the WUP expiry date and hand
- over the sheet to SOM
e. Create support or training contracts in CRM whenever an order for support incidents or training is invoiced
f. Help with pre-exhibition preparations and post-exhibition follow-ups, if any
g. Organize travel arrangements for Sales visits/meetings/exhibitions/on-site training or demos
h. Ensure that the database in CRM is up-to-date with correct details and that no
i. duplicates exist
j. Help create simple quotations
k. Help execute Marketing Campaigns
**Applications/Tools to be used**
MS-Office
MS-Outlook
MS-CRM
MS-SharePoint
MS-NAV
**Personal Skills**
Working to a routine
Understanding of processes and systems
Methodical
Team-player
Communication skills
Freshers can apply
Shift:
- Day shift
Application Question(s):
- Current CTC
- Expected CTC
- Notice Period
- Total years of Exp
-
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