Quality Control Inspector- India Support

4 weeks ago

Bengaluru Karnataka, India Fictiv Full time

**Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster**

Fictiv, coined the "AWS of manufacturing," is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team

**Impact in this Role**

At Fictiv, we're building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India.

Your role as a QC Inspector will be to physically inspect and measure parts as well as to remotely review inspection photos of parts and documents provided by Fictiv's manufacturing partners. You will bring knowledge of manufacturing quality issues and a keen eye for detail, to fulfill our promise of providing the highest quality parts to customers' requirements.

In this role, you'll be using your experience in mechanical hardware inspection, leveraging your manufacturing process knowledge and structured problem solving skills, to identify issues and to contribute to the continual improvement of our manufacturing partner network. At Fictiv, we believe providing orders on time and in full to customer requirements is essential for creating and maintaining the world's premier platform for hardware manufacturing, and you'll be playing a critical role in making that happen.

The role is collaborative, with daily interaction with fellow inspectors, supplier quality engineers, and logistics. In addition to the daily role, you will work to support longer term individual projects, and collaborate on the development of QC-related and other processes.

You will be instrumental in giving customers the confidence that Fictiv manages the quality of parts, at least as well as, but preferably better than they do.

You will report to the Quality lead.
- **_Physical Inspection _**Physically inspect and measure parts to determine conformance with customer requirements
- **_Remote inspection _**Review part photographs, inspection reports, and other documentation uploaded by Fictiv's manufacturing partners to our proprietary software platform, Workbench
- **_Part release _**Release all conforming parts by completing transactions in Fictiv's ERP system, ensuring parts ship on time with zero escaping defects
- **_Part rejection_** Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts and re-validating
- **_Nonconformance reporting_** Entering nonconformance information into Fictiv's proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process. Escalating to supplier quality engineers as necessary.
- **_Documentation_** Maintain inspection information in Fictiv's systems so that traceability exists to satisfy the requirements of our customers and our quality management system
- **_Supporting Fictiv's industry-leading on-time, in-full (OTIF) performance _**You will play a critical part in maintaining Fictiv's performance by ensuring parts are released on time and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both
- **_Continual improvement _**Collaborate with colleagues in China, India and the US to improve business processes and our proprietary software to increase efficiency and effectivity
- Other tasks assigned by the Senior Supplier Quality Engineer

**Desired Background & Traits**
- BE- Mechanical with minimum of 3 years manufacturing quality control experience including the use of a broad range of manual measurement tools
- Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
- Good visual acuity (will be required to pass regular eye examinations)
- Good English reading and writing skills, cross-culture communication skills
- Passionate about continuously improving and learning

**About Fictiv**

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We're actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and grow

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