CRM Executive

4 weeks ago


Delhi Delhi, India terrace garden India Full time

A Client Relationship Manager (CRM) plays a crucial role in ensuring client satisfaction and fostering long-term relationships. Here's a typical job description for a CRM:
**Job Title: Client Relationship Manager**

**Job Summary**:
As a Client Relationship Manager, you will be responsible for cultivating and maintaining positive relationships with our clients. You will serve as the main point of contact for clients, addressing their needs, resolving issues, and ensuring their satisfaction with our products or services. Your ultimate goal will be to enhance client loyalty, promote retention, and contribute to the company's growth.

**Responsibilities**:
1. Develop and nurture relationships with clients through regular communication and interaction.

2. Understand clients' needs and objectives, and provide personalized solutions to meet them.

3. Act as the primary liaison between clients and internal teams, ensuring clear communication and alignment on deliverables.

4. Proactively identify opportunities to upsell or cross-sell products and services to existing clients.

5. Handle client inquiries, concerns, and complaints in a timely and professional manner.

6. Collaborate with sales, marketing, and product development teams to enhance the client experience and drive business growth.

7. Monitor client satisfaction levels and implement strategies to address any areas of improvement.

8. Maintain accurate records of client interactions, transactions, and preferences using CRM software.

9. Stay informed about industry trends, market developments, and competitors' activities to provide valuable insights to clients.

10. Conduct periodic reviews and assessments of client accounts to ensure alignment with their evolving needs and objectives.

**Qualifications**:
1. Bachelor's degree in business administration, marketing, or a related field (preferred).

2. Proven experience in client relationship management or a similar role.

3. Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.

4. Excellent problem-solving and negotiation abilities.

5. Proficiency in CRM software and other relevant tools.

6. Detail-oriented with a focus on delivering exceptional customer service.

7. Ability to work independently and as part of a team in a fast-paced environment.

8. A results-driven mindset with a commitment to achieving targets and objectives.

9. Flexibility to adapt to changing priorities and client demands.

10. Knowledge of the industry or market segment served by the company (preferred).

**Benefits**:

- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Training and professional development programs
- Collaborative and supportive work environment
- Employee wellness initiatives
- Flexible work arrangements (if applicable)

This job description provides a general overview of the responsibilities, qualifications, and benefits associated with a Client Relationship Manager position. Specific requirements may vary depending on the industry, company size, and client base.

Pay: ₹13,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


  • CRM Executive

    2 days ago


    Delhi, India Testbook.com Full time

    **About Us** The fastest rising startup in the EdTech space, focussed on Engineering and Government Job Exams and with an eye to capture UPSC, PSC, and international exams. Testbook is poised to revolutionize the industry. With a registered user base of over 3.4 Crore students, more than 450 crore questions solved on the WebApp, and a knockout Android App....

  • CRM Executive

    3 days ago


    Delhi, India Devdutt Exports Bharat Pvt Ltd Full time

    As a CRM Specialist at DEVDUTT EXPORTS BHARAT PRIVATE LIMITED you will be an integral part of our customer-focused team, responsible for enhancing customer experiences, engagement, and satisfaction. You will play a vital role in ensuring that our customers receive the highest level of service, and you will contribute to our growth and success in the FMCG...

  • CRM Executive

    3 days ago


    Delhi, Delhi, India Tops night patrolling pvt Ltd Full time

    We have one vacancy for CRM CUM ADMIN EXECUTIVE for Lajpat Nagar location for TOPS NIGHT PATROLLING PVT LTD. Position : CRM CUM ADMIN EXECUTIVE Experience :1 to 2 years Degree: Graduate Salary :18000 to 25000(negotiable depend on interview) Job Timing: 10am to 6 pm Interview Timing: 11am to 4 pm Interview Address: I84, FIRST FLOOR, LAJPAT NAGAR 2, new...

  • CRM Executive

    4 weeks ago


    Delhi, Delhi, India Nainex Logistics Full time

    As a CRM Executive you have to update our clients and customers about their shipments and solved their query on priority basis. Pay: ₹14,000.00 - ₹17,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Performance Tester

    2 months ago


    Delhi, India recruitcrmio_Recruit CRM Full time

    Performance Tester at Recruit CRMCompany Overview:Join our thriving team at Recruit CRM! As a headquartered SaaS company based in the US, Ireland, and India, we proudly serve over 1,200 top Executive Search and recruitment Firms in 100+ countries. With a staggering 70% YoY growth and a team of 100+ individuals across the globe, we are recognized as a leader...

  • Performance Tester

    2 weeks ago


    Delhi, India recruitcrmio_Recruit CRM Full time

    Performance Tester at Recruit CRMCompany Overview:Join our thriving team at Recruit CRM! As a headquartered SaaS company based in the US, Ireland, and India, we proudly serve over 1,200 top Executive Search and recruitment Firms in 100+ countries. With a staggering 70% YoY growth and a team of 100+ individuals across the globe, we are recognized as a leader...

  • CRM Executive

    2 months ago


    Delhi, Delhi, India Naukripay Full time

    Customer Relationship Management (CRM) Executives have to interact with customers to handle enquiries, complaints and process orders, so they must be able to communicate clearly. meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions,...

  • CRM Executive

    5 days ago


    Delhi, India Lifewall Greentech pvt. ltd. Full time

    Conducting business reviews using CRM programs - Collaborating with other departments ensures the CRM strategy works well for every aspect of the business. - Making sure the customer database is correctly segmented for targeted marketing activities. - Overseeing the production process and execution and reporting the results to the relevant people. **Job...

  • CRM Executive

    2 months ago


    Delhi, Delhi, India Klove Studio Full time

    **Position - CRM Executive** **Location - Greenpark, New Delhi - Work From Office** **Timings - 09.30 AM to 6.30 PM** **Duration - Monday to Saturday** **CRM maintains an ongoing level of engagement with key customers and build trusting relationships with clients and protect the brand by maintaining a positive image.** **Requirements**: **- 3-5 Years of...

  • CRM Executive

    1 month ago


    Delhi, India Pourbrain Tech Full time

    Primarily looking for CRM executives who will be part of Service team/post sales team. - 1 to 2 yrs of international exp. - Very good communication skill. - atleast 1yr of continuity of service (negotiable in exceptions). - should be good for evening shifts (shift time 5 pm to 2 am). Can change and can be aligned for night, austraian shift. - Should be...


  • Delhi, India Saarathee CRM Pvt Ltd Full time

    **Saarathee CRM Pvt Ltd** We are looking for a Customer Care executive for our operations who will be required to work for an esteemed client. We need a person with some experience in sales or have an interest towards sales. Fresher can also apply.. Our expectations from the executive will be: He/She should be able to connect with the customer and present...

  • CRM Executive

    2 months ago


    New Delhi, India Sandoz Restaurants Pvt. Ltd. Full time

    **CRM Executive responsabilities** - Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand. - Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel. -...

  • Executive CRM

    2 weeks ago


    Rohini, Delhi, Delhi, India Aimlay Pvt. Ltd Full time

    **Call me - 9810920696 **Job Title**: Senior Executive - CRM **Company**: Aimlay Pvt Ltd **Job Location**: Rohini Sector 10 - Proficient in upselling and cross-selling techniques. - Strong expertise in hardcore collection practices. - Excellent communication skills, both verbal and written. - Proven ability to achieve targets and deliver results. -...

  • CRM Executive

    1 month ago


    Delhi, Delhi, India Catalysts Bio-Technologies Full time

    **Experience**: 2-5 Years **No. of Openings**: 1 **Job Location**: Delhi / NCR( Patparganj Industrial Area ) **Gender Preference**: Male/ Female **Skills Required**:Customer relationship,calling process,data management,management skills,Coordination Skills,customer relation,CRM Executive,Customer Support,relationship management,written communication,payment...

  • CRM Executive

    3 weeks ago


    Rohini, Delhi, Delhi, India Aimlay Pvt. Ltd Full time

    **Job Title**: Senior Executive - CRM **Company**: Aimlay Pvt Ltd **Job Location**: Rohini Sector 10 **Key Responsibilities**: - Execute strategies to maximize upselling and cross-selling opportunities. - Implement effective collection strategies, ensuring timely payments and reducing outstanding dues. - Handle customer queries, complaints, and issues...

  • CRM Executive

    6 days ago


    Delhi, India Shazia Rice Full time

    Manage and maintain the CRM system, ensuring data accuracy, completeness, and consistency. - Develop and implement CRM campaigns, workflows, and strategies to optimize customer engagement and retention. - Collaborate with cross-functional teams, including marketing, sales, and customer service, to align CRM strategies with business objectives. - Provide...

  • CRM Executive

    1 week ago


    Rohini, Delhi, Delhi, India Aimlay Pvt. Ltd Full time

    Role: Senior Executive - CRM Roles and Responsibilities - Collection from old clients - Retention - Up-sell, Cross-sell experience - Proficient in English and Hindi language - B2C client handling - Interact with existing customers and make follow-up calls - Timely payment & collections from the customers - Take actions to encourage timely debt payments -...

  • CRM Executive

    5 days ago


    Delhi, India Oracle Flexibles Pvt. Ltd. Full time

    Administer and maintain the CRM system, ensuring accurate and up-to-date customer data. - Create and manage customer segments for targeted marketing campaigns. - Collaborate with cross-functional teams to gather CRM requirements and align strategies with business goals. - Generate insightful reports and analyses on customer behavior, engagement, and...

  • CRM Executive

    2 weeks ago


    Delhi, India SRC Pvt. Ltd. Full time

    Looking for a full time female CRM executive who will be responsible for the following: - Daily and weekly reports check and modification - Providing assistance to sales person for task achievements - Connecting with clients and providing necessary information's - Keeping up the record and other information related to products - Solving client's queries and...

  • CRM Executive

    3 days ago


    Barakhamba, Delhi, Delhi, India StarCap Wellness Pvt. Ltd. Full time

    Job description We are seeking a proactive and enthusiastic CRM Executive to join our dynamic team. The primary responsibility of the Executive is to contact potential customers via telephone, introduce our products or services, and generate sales leads. and a customer-oriented approach. This is an exciting opportunity for individuals looking to...