![Fouvi](https://media.trabajo.org/img/noimg.jpg)
Customer Delight Executive
4 weeks ago
**Fouvi** is the fastest-growing software company. We build world-class **D2C** brands and **Software** products.
Headquartered in New Jersey, USA, our **20**+ team members are split between **New**
**Jersey**, USA, and **Coimbatore**, India.
Fouvi has built brands & products Trusted by over **20,000**+ Consumers & **20+**
**businesses** worldwide. Do you want to take up the challenge to share our journey to become a $5 MILLION company by 2023? You are at the right place, our mailboxes are waiting for your resume, and our doorstep is just a google away
**JOB ROLE**:CUSTOMER DELIGHT REPRESENTATIVE
**RESPONSIBILITIES**:
- Resolve customer issues and complaints, working collaboratively with other departments as needed
- Encourage customers to purchase our products by providing product information and recommending suitable products
- Maintain accurate records of customer interactions and follow up on open issues to ensure they are resolved to the customer's satisfaction
- Continuously improve product knowledge to provide better service to customers
- Provide feedback to the team regarding customer issues, requests, and suggestions
- Work collaboratively with other members of the customer delight team to provide exceptional customer service
**QUALIFICATIONS**:
- Bachelor's degree in any field
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and ability to handle difficult customer situations
- Basic computer skills, including proficiency with Microsoft Office
- Ability to work in a fast-paced environment with changing priorities
- A positive, can-do attitude and willingness to learn
**SALARY**:
1,80,000 - 2,40,000 LPA (+ Incentives)
**COMPETITIVE PERKS**:
- Full Health Benefits
- Flexible Vacation Time
- Team Activities & Events
- Flat Organisation Structure
- Unlimited Snacks & Beverages
- Growth Acceleration Program
Get to choose your **brand**:
- **new** **laptop** & accessories. Then, WORK HARD & PLAY
HARD.
**Salary**: From ₹12,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
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