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Customer Support Executive
3 weeks ago
**Job description**
**Roles and Responsibilities**
- Provide excellent communication skills to resolve customer issues efficiently.
- Manage CRM systems to maintain accurate records of customer interactions.
- Execute outbound calling campaigns to promote products/services effectively.
- Utilize problem-solving skills to address complex customer complaints.
- Capable of handling ecommerce platforms like Amazon, Flipkart etc.
- 2-4 years of experience in BPO customer service or Ecommerce platforms.
- Graduate degree (B.Com or equivalent) with good English proficiency.
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
Application Deadline: 17/11/2024
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