Service Advisor
1 month ago
**Company Name: SK Motors - An Authorised Dealer of HONDA**
**Job Role**: Service Advisors
**Department**: Automotive Service
**Job Location**: Trichy, Head Office - Service - Kattur/ Sk Honda - **Musiri **location/ Sk Honda - **Thuvarankurichi **Location
**Gender**: Male
**No of Positions**: 3
**Duties and Responsibilities**:
- To act as a liaison between the customer and the automobile service technicians
- Communicate service recommendations and the status of repairs to the customer
- Greet customers and listen to their needs regarding their vehicle's maintenance or repair requirements
- Recommend solutions and estimate repair costs to the customer based on the technician's diagnosis
- Schedule service appointments and ensure that all required parts and supplies are available
- Follow up with customers to ensure satisfaction and to answer any questions or concerns they may have
- Communicate the service recommendations and repair status to the customer in a clear and concise manner
- Handle customer complaints and resolve issues in a timely and professional manner
- Maintain accurate records of all service transactions and customer interactions
- Regular follow Ups regarding customer enquiry and Vehicle Services
- Collaborate with the service technicians to ensure that repairs are completed on time and to the customer's satisfaction
- Stay current with the latest automotive technologies, products, and services
**Job Type**: Full-time
**Schedule**: Day shift
**Education**:Any Degree
**Experience**:Fresher / 2 years of Proven Previous experience in the automotive industry, specifically in a service advisory role, is preferred
Contact HR : 7639499944
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
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